Courtyard by Marriott Sedona - AM BISTRO Server / Barista

Sunridge Hotel Group•Sedona, AZ

16h•Onsite

About The Position

This position involves serving as a Server, Barista, and Bartender in the Courtyard by Marriott Sedona's BISTRO. Responsibilities include preparing easy-to-make items, performing opening and closing duties, and setting up necessary supplies and tools. Job hours vary but are typically between 5:30 AM and 11:00 AM. The role requires maintaining cleanliness of equipment and work areas, taking customer orders, inputting them into the Micros POS system, handling payments, and preparing food, coffee, and alcoholic beverages. The position also involves assisting in other Food and Beverage areas, such as bussing tables, delivering food, and general cleaning.

Requirements

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Basic computer skills needed.
Problem Solving - Identifies and resolves problems in a timely manner.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance.
Team Work - Contributes to building a positive team spirit.
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Organizational Support - Follows policies and procedures including but not limited to, dress code policies.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Asks for and offers help when needed.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Regularly required to talk or hear.
Regularly required to stand.
Regularly required to use hands to finger, handle, or feel.
Regularly required to reach with hands and arms.
Frequently required to walk.
Frequently required to climb or balance.
Frequently required to stoop, kneel, crouch, or crawl.
Occasionally required to sit.
Occasionally required to taste or smell.
Specific vision abilities required by this job include close vision, distance vision, and ability to distinguish colors.
Must regularly lift and /or move up to 50 pounds.

Nice To Haves

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Responsibilities

Cleaning all equipment areas, locking equipment doors, etc.
Set up, stock, clean and maintain work areas.
Take orders from customers, input orders in Micros POS system, and obtain payment and provide change.
Upscale customer food orders.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Prepare food, coffee and other beverages, including alcohol.
Prepare ingredients for cooking, including portioning, chopping and storing food.
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables, delivering food to guests, general cleaning of food and beverage prep areas and other areas within the lobby area.
Count bank at the end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.