Alumni Relations & Events Officer

Tyndale University•Toronto, ON

6d•CA$48,000 - CA$52,000•Onsite

About The Position

The Alumni Relations & Events Officer cultivates and enhances relationships with Tyndale alumni and supporters. Their overall commitment is to build and deepen relationships on behalf of Tyndale through individual communications, meetings, and events. They will meet mutually agreed upon fundraising goals towards the institution’s annual fundraising targets while coordinating events and meetings that cultivate and enhance relationships with Tyndale alumni and supporters.

Requirements

Undergraduate degree
Minimum of 3 years’ of related experience in public relations, fundraising, communications or sales.
Experience with events management, sales, relationship building, and public relations.
Strong inter-personal and customer service skills with ability to professionally advocate for the organization
Strong communication skills (verbal and written)
Strong organizational and administrative skills, with attention to detail, accuracy and ability to meet deadlines
Understanding of customer relationship management systems (e.g. Raisers Edge, Salesforce)
Computer skills, ability to effectively use search engines, computer programs & applications (i.e. Microsoft Word, Excel, PowerPoint)
An entrepreneurial spirit and positive attitude, with respect for confidentiality
Demonstrated professionalism and tact, with the ability to interact with alumni, supporters, colleagues, vendors and contractors
Responsive to alumni and supporter needs
Self-motivated and team-oriented
A keen desire to serve family, church, work and community.
A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

Responsibilities

Execute and manage a plan to engage, cultivate and steward Tyndale’s alumni.
Build, facilitate and mentor effective Alumni Chapters.
Liaise with alumni to fulfill customer service needs both on and off campus (i.e. networking, contact information updates, alumni benefits etc.)
Steward a portfolio of current alumni donors and gift prospects.
Seek ways to enhance communication and engagement with alumni including the use of newsletters, events, surveys, etc.
Coordinate and liaise with Tyndale faculty and other departments to cultivate opportunities for alumni engagement.
Create and sustain an environment of excellence and professionalism in customer service and teamwork.
Provide regular reports to the Director, External Relations.
Manage and coordinate meaningful events that engage alumni, supporters and other constituents such as concerts, banquets, reunions, Homecoming, awards, Alumni Chapter events, fundraising events, etc.
Planning and implementation of events, including oversight of event critical paths, catering, RSVP systems, seating charts, entertainment booking, event collateral assembly, event execution
Assist with maintaining event budget, negotiating with vendors and other Tyndale departments as needed
Create, implement and elevate event guest experience, including event set-up, hosting, event-day logistics from start-to-finish
Motivate, lead, and mentor student direct reports
Serve as a contributing member of the External Relations team.
Become familiar with Tyndale and the products offered.
Be well-versed in department goals.
Participate in staff meetings.