Alumni Engagement Coordinator

Native Forward Scholars Fund•Albuquerque, NM

1d•$28 - $33

About The Position

This role is responsible for managing alumni engagement, coordinating events, maintaining alumni records, and supporting fundraising initiatives. The Alumni Engagement Coordinator will manage the alumni inbox, coordinate logistics for various alumni events, and ensure accurate record-keeping in Blackbaud CRM. They will also be involved in developing engagement kits, coordinating newsletters, and assisting with marketing and donor communications. Additionally, the role supports the Alumni Advisory Council, generates reports, and identifies alumni success stories. Maintaining confidentiality and representing the organization professionally are key aspects of this position.

Requirements

Bachelor's degree in communications, nonprofit management, marketing, public relations, business, higher education, or related field preferred.
Minimum of two years of experience coordinating events, alumni relations, constituent engagement, nonprofit administration, development, or customer relationship management.
Experience with Blackbaud CRM or Raiser's Edge strongly preferred.
Knowledge of American Indian History, culture, and Tribes.
Knowledge of modern office practices, procedures, and equipment
Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
Ability to communicate effectively in the English language, both verbally and in writing.
Ability to follow oral and written instructions.
Ability to handle multiple priorities and meet deadlines
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with coworkers at all levels
Ability to make solid decisions and exercise independent judgment.
Ability to analyze situations and adopt appropriate courses of action.
Ability to demonstrate excellence in everything and continually seek improvement in results
Excellent oral and written communication and presentation skills.
Demonstrated ability to simplify complex themes and activities into a short, compelling presentation or written piece.
Proficiency with office technology and information systems.
High ethical standards, strict adherence to donor confidentiality, and genuine interest in developing authentic relationships.
Ability to collaborate across departments.
Strong customer service and relationship building skills.
Attention to detail and commitment to data accuracy.
Strong organizational skills

Nice To Haves

Experience in grant writing and business proposals.

Responsibilities

Manage the alumni inbox and respond to inquiries or route requests appropriately
Coordinate logistics for national alumni events, networking receptions, webinars, volunteer activities, and convenings
Secure venues, manage contracts, registration platforms, RSVP tracking, nametags, event materials, travel logistics, and vendor coordination
Maintain event participant profiles, attendance records, post-event reports, surveys, and debrief documentation
Coordinate volunteer engagement including speakers, panelists, application reviewers, mentors, video thank-you participants, and ambassadors
Maintain accurate alumni records in Blackbaud CRM including contact information, employment, graduation status, employer, industry, and communication preferences
Perform ongoing data integrity audits and proactively update alumni records
Develop alumni welcome and engagement kits and coordinate distribution
Coordinate quarterly alumni newsletters and email marketing campaigns in partnership with Marketing while ensuring brand standards
Assist with marketing deliverables, mass donor relations communications, and cross-functional campaign execution
Support Alumni Advisory Council meeting logistics, records, and communications
Generate reports and dashboards on participation, volunteer engagement, communications, and alumni trends
Collaborate with team to streamline data handoff between departments on a cyclical basis
Identify alumni success stories ('Where Are They Now') for stewardship and marketing
Support fundraising and development initiatives by identifying engaged alumni prospects and maintaining constituent information
Maintain confidentiality and represent Native Forward professionally
Perform other duties as assigned