Alumni Engagement Coordinator
About The Position
SAIT's Alumni and Development department is looking for an organized and proactive Alumni Engagement Coordinator who thrives on coordination, administration, and delivering exceptional support for alumni engagement activities. Reporting to the Manager of Alumni Engagement, this role fosters pride, connection and lifelong engagement among SAIT alumni, students, and donors. The ideal candidate is a relationship-builder with a welcoming spirit and a sharp eye for detail. They thrive in a collaborative environment, enjoy solving problems creatively, and bring a strong background in volunteer management - from recruitment and training to coordination and recognition. You will work closely as a cohesive team alongside the Alumni Engagement Officers to build pride and a culture of lifelong engagement with SAIT, promote Alumni & Development’s programs to students, alumni and donors. This role will have a direct influence on the success of alumni and student engagement.
Requirements
- Diploma in Communications, Marketing, Event Management or related field
- 2-3 years administrative or customer service role
- 2-3 years volunteer management experience, ideally within a post-secondary or nonprofit setting
- Excellent written, verbal, and virtual communication skills
- Strong organizational, administrative, and data management abilities
- High attention to detail with the ability to prioritize and work independently
- Proven ability to collaborate effectively with diverse stakeholders and teams
- Professional, adaptable, and solutions-oriented team player
- Proficient in Microsoft Office Suite, CRM systems, and AI-enabled tools
- Experience with CRM data management, email marketing, and event coordination
- Demonstrates sound judgment, discretion, and confidentiality
- Creative problem-solver with strong initiative and resourcefulness
- Ability to manage competing priorities and meet multiple deadlines in a fast-paced environment
Responsibilities
- Provide frontline service for the Alumni Engagement team by serving as the first point of contact for emails and phone calls, assisting alumni, and maintaining alumni data in the CRM system.
- Act as a liaison with SAIT Schools and Departments and other campus groups to promote alumni engagement activities, volunteer opportunities, student club support, alumni perks and benefits, and deliver presentations to students on graduation, alumni benefits, and engagement opportunities.
- Support and coordinate student and alumni engagement activities identified in the Alumni Engagement Strategy and Real Futures Campaign Strategy, including tracking alumni engagement in the CRM system, recruiting, training and supervising volunteers, coordinating alumni list requests, managing class notes approvals, supporting graduation photographer sessions, processing alumni pin requests, monitoring alumni achievements, and maintaining alumni webpages and the Alumni Business Directory.
- Assist with the coordination and administration of the Alumni and President’s Awards programs by maintaining nomination forms and webpages, promoting award programs, processing nominations, preparing nomination packages for selection committees, coordinating award elements, and creating memory books for recipients as required.
- Support the Alumni Champions, Alumni Employees, and Alumni Reunion programs by communicating with alumni employees, coordinating events and activities, assisting with reunion planning, and managing email marketing campaigns and event registrations through the CRM system.
Benefits
- Generous time off to pursue other passions and support your wellbeing
- SAIT paid premiums for medical, dental, and vision benefits so you, and your family, are well supported
- Benefits supporting mental health and access to Greenshield + for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to LinkedIn Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP to help you retire with confidence
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
