Alumni Coordinator

Discovery Behavioral Health • Pocono Township, PA

1d • Onsite

About The Position

Responsible for the development and elaboration of Alumni Services. Meets with clients at both inpatient and outpatient levels of care to familiarize them with alumni program before they discharge. Works closely with Aftercare Coordinator to maintain an accurate and up-to-date database on clients discharging from the program. Responsible for the organization and execution of alumni events and communications on behalf of the Organization. Conducts regular check-ins with alumni and gathers relevant data. Collaboration with Business Development team to expand the organization’s resource base.

Requirements

• High School Diploma recommended.
• 2 years’ experience in general office and/or behavioral health environment preferred.
• Experience in Word and Excel.
• Familiarity with all HIPAA laws and ensure all communication is HIPAA compliant.

Nice To Haves

• Bachelor’s/Master’s degree preferred.

Responsibilities

• Meets with clients on a regular basis to provide information on alumni services.
• Maintains a database with contact and demographic information on program alumni.
• Maintains an accurate calendar of scheduled discharges and works closely with Aftercare Coordinator to ensure Alumni Services are accessible to client post-discharge.
• Routinely contacts alumni to check in and obtain information on target indicators (including abstinence or other relevant items).
• Responsible for the coordination of alumni email/newsletter communications.
• Responsible for the coordination of alumni events.
• Participation in networking events.
• Be familiar with all HIPAA laws and ensure all communication is HIPAA compliant.
• Works closely with Business Development staff, Aftercare Coordinator and Financial Planner to ensure superior coordination of care and expand resource network.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED