Alteryx Lead

Persistent Systems•Charlotte, NC
•Hybrid

About The Position

Persistent is seeking an experienced Alteryx Change Champion Program Lead to expand and mature the enterprise Alteryx Change Champion Program across Wells Fargo. The role will lead a community intended to reach approximately 400 Change Champions across multiple lines of business, building a scalable network that strengthens Alteryx adoption, governance, user support, and knowledge sharing. The position calls for someone who can influence without direct authority, establish credibility with highly skilled Alteryx users, and represent the Wells Fargo Alteryx platform. The ideal candidate combines Alteryx technical expertise, enterprise program leadership, communication skills, and governance knowledge. The Alteryx Lead will lead and improve the Change Champion Program, recruit and develop its participants, facilitate meetings and learning opportunities, and reinforce certification and ongoing learning expectations. The role also supports users, addresses recurring issues through training and documentation, coordinates champion involvement in platform initiatives, and maintains program materials and metrics. The role is based in Charlotte, North Carolina.

Requirements

  • 12 to 16 years of experience.
  • Strong hands-on experience with Alteryx Designer and Alteryx Server.
  • Alteryx Core Certification.
  • Knowledge of SQL, data analytics, and reporting.
  • Demonstrated experience leading an enterprise community, champion network, Center of Excellence, technology adoption program, or similar initiative.
  • Ability to influence and lead across organizational boundaries without direct authority.
  • Strong understanding of enterprise technology governance, controls, support, and production processes.
  • Ability to engage credibly with advanced Alteryx users and translate technical information for technical and business audiences.
  • Strong facilitation, presentation, stakeholder-management, and written communication skills.
  • Ability to establish clear boundaries between supported functionality, technical issues, and enhancement requests.

Nice To Haves

  • Alteryx Advanced certification or higher.

Responsibilities

  • Lead and continuously improve the enterprise Change Champion Program, including recruitment, onboarding, engagement, development, retention, and transitions.
  • Grow and mobilize a network of approximately 400 Change Champions across multiple lines of business without direct supervisory authority.
  • Facilitate Change Champion meetings, Office Hours, training, communications, and knowledge-sharing forums.
  • Reinforce certification and ongoing learning expectations and track program participation and readiness.
  • Ensure Change Champions understand Alteryx governance, controls, support processes, and path-to-production requirements.
  • Serve as an Alteryx subject-matter resource and provide hands-on assistance with user questions and support tickets when needed.
  • Identify recurring support issues and translate them into training, documentation, FAQs, playbooks, or process improvements.
  • Distinguish supported tool issues, training or configuration needs, and requests for new features or future enhancements.
  • Coordinate Change Champion participation in platform upgrades, testing, migrations, and other major initiatives.
  • Maintain program documentation, playbooks, communications, certification tracking, stakeholder updates, and program metrics.

Benefits

  • Competitive salary and benefits package.
  • Talent development culture with quarterly growth opportunities.
  • Company-sponsored higher education and certifications.
  • Opportunity to work with cutting-edge technologies.
  • Employee engagement initiatives, including project parties, flexible work hours, and Long Service awards.
  • Annual health check-ups.
  • Insurance coverage including group term life, personal accident, and Mediclaim hospitalization for the employee, spouse, two children, and parents.
  • Hybrid work and flexible hours.
  • Accessibility-friendly office with ergonomic setups and assistive technologies.
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