VIP Alterations Specialist, 57th Street Flagship Boutique

CHANEL•New York, NY

2d•$47 - $48•Onsite

About The Position

We are looking for an Alterations Specialist, VIP who will be responsible for producing high quality Alterations on Ready-To-Wear and Haute Couture garments within established time frame standards. They will play a vital role in providing excellent service, while establishing and maintaining VIP relationships, and working effectively with the VIP relations and boutique teams. CHANEL requires specific skills for its alterations work due to the intricacy of the material used and complexity of the pattern and drape. This position requires an exceptional expertise in sewing, with mastery in both tailoring and flou techniques. This role will pay close attention to detail, especially to the unique fabrications to ensure that all Alterations are executed accurately and efficiently. During off-season moments, this role will also partner with the Alterations team to further develop alterations talent either by demonstrating specific skills or co-animating trainings.

Requirements

Previous alterations experience in a luxury retail environment of a minimum 5 years of related experience preferred
Sound knowledge of various fabrics and sewing techniques
Ability to work under time constraints
Effective communication skills
Exceptional client service skills
Detail oriented
Ability to lift 20 lb.
A flexible schedule with the ability to work late nights, weekends, and some holidays

Nice To Haves

Foreign language skills are preferred but not required
Demonstrating your strong technical background in specialty skills, such as leather, knits, double-face, beading, fine tailoring, buttonholes, etc.
Being truly service minded
Working in a team-focused environment and a desire to collaborate effectively

Responsibilities

Uphold production standards to deliver the ultimate CHANEL experience for VIPs.
Properly fit each garment for VIPs, with the ability to alter a wide range of garments
Ability to interact appropriately with VIP
Maintain an up to date knowledge of the alteration techniques specific to CHANEL, including fabrication and styling of luxury garments through dedicated training
Ensuring that sewing machines and other equipment are in proper working order
Build positive team relationships to inspire trust and teamwork
Altering or repairing VIP garments and other articles, which includes hemming, mending, lengthening, as well as taking in and letting out seams
Fitting garments on VIP to determine how the alterations should be done
Communicating with the VIP relations team (globally and locally) to determine their specifications, needs, and preferences
Using irons and pressing machines to erase the creases on garments and other articles
Maintaining the highest level of confidentiality across multiple key players (ie: publicists, agents, stylists, managers, assistants & VIPs)
Ability to create alterations that can be reversed without cutting
Strong knowledge of current CHANEL collections and ready-to-wear products
Contribute to the evaluation of potential future members of the regional alterations community if necessary

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume