Alpha Data Operations, SVP

State Street•Boston, MA

About The Position

The Global Head of Alpha Data Operations is accountable for the function’s worldwide strategy, operating model, performance, and control environment. The role establishes enterprise standards for data integrity, production readiness, and service delivery across the Alpha ecosystem; serves as the senior escalation point for material client, operational, data, and regulatory matters; and partners with Product, Technology, Operations, Risk, Compliance, and external providers to deliver resilient outcomes, scalable growth, and sustained client confidence. The position defines the global Alpha Data Operations strategy and service standards, owns global service performance and data readiness, and oversees data governance and controls. It leads a multi-location organization, develops leadership depth, shapes the target operating model and transformation roadmap, and advances process simplification, automation, AI-enabled capabilities, and strategic technology solutions. Success includes high data quality and operational resilience, a modern and scalable operating model, trusted cross-functional and client partnerships, a strong global leadership team, and effective balancing of client outcomes, risk, efficiency, capacity, and investment priorities.

Requirements

20+ years of leadership experience in investment operations, data operations, asset servicing, Alpha services, or comparable front-to-back financial-services environments.
Proven accountability for complex global services, data integrity, operational performance, risk, and client outcomes at scale.
Deep expertise in investment data management, Security Master and reference data, reconciliations, production support, operational controls, and regulated environments.
Strong understanding of front-to-back operating models, including trading, IBOR, client and regulatory reporting, and downstream investment operations.
Demonstrated success leading global, multi-location teams through large-scale transformation, platform modernization, and operating-model redesign.
Track record of managing material incidents, audits, regulatory matters, and enterprise remediation programs.
Exceptional ability to influence executive committees, institutional clients, regulators, auditors, and strategic partners across organizational boundaries.
Strong commercial and financial judgement, balancing client outcomes, risk, investment, capacity, efficiency, and resilience.
Bachelor’s degree in Finance, Accounting, Business, Economics, Mathematics, Technology, or a related discipline, or equivalent professional experience.

Nice To Haves

CRIMS experience is a plus.
Advanced or relevant professional qualifications are advantageous.

Responsibilities

Define and execute the global Alpha Data Operations strategy, translating Alpha priorities into a scalable operating model, clear accountabilities, and measurable outcomes across regions and client segments.
Own global service performance and data-readiness outcomes, ensuring accurate and timely support for CRIMS trading, client and regulatory reporting, and downstream operations.
Serve as executive sponsor and final escalation point for material client, data, asset-servicing, and production issues; direct resolution, remediation, and senior stakeholder communication.
Build partnerships with senior client, Front Office, Product, Technology, and Operations leaders to anticipate demand, strengthen resilience, and support growth and strategic change.
Set global standards for service governance, issue transparency, executive reporting, KPIs, trend analysis, board materials, and remediation oversight.
Align Alpha Data Operations with Alpha Data Services product strategy and the wider Alpha operating model, clarifying accountabilities, eliminating duplication, and defining service-success measures.
Own the global data governance and control framework, including Security Master and reference data, validation, reconciliations, vendor-sourced data, sign-off standards, and end-to-end integrity controls.
Maintain an audit-ready control environment with clear documentation, evidence, risk acceptance, issue governance, and remediation aligned to enterprise and regulatory expectations.
Determine responses to material operational and data risks, applying judgement to client impact, regulatory exposure, escalation, remediation, and investment priorities.
Set global performance, capacity, location, and vendor-management disciplines to support sustainable delivery and transparent decision-making.
Lead a high-performing, multi-location organization with clear objectives, decision rights, and accountability.
Build leadership depth through succession planning, talent pipelines, technical development, and disciplined performance management.
Foster an inclusive culture of ownership, constructive challenge, innovation, and continuous improvement.
Act as the enterprise authority for Alpha Data Operations, influencing platform strategy, cross-functional standards, and senior stakeholder decisions.
Shape the target operating model and transformation roadmap for Alpha Data Operations, aligned to platform strategy and client growth.
Simplify processes and advance automation, AI-enabled capabilities, and strategic technology solutions to improve scale, efficiency, resilience, and control.
Influence enterprise investment priorities and sequence change against client outcomes, risk, capacity, and operational readiness.
Ensure resilient service delivery through effective capacity, location, and third-party strategies.

Benefits

401(k) retirement savings plan with company match
Basic life insurance
Medical insurance
Dental insurance
Vision insurance
Long-term disability coverage
Other optional additional insurance coverages
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities
Employee Assistance Program
Incentive compensation, including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax-advantaged savings plans
Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Employee networks