Alpha Data Operations, SVP

State Street•Boston, MA

20h•$225,000 - $337,500

About The Position

The Global Head of Alpha Data Operations is accountable for the worldwide strategy, operating model, performance, and control environment of the function. The role establishes enterprise standards for data integrity, production readiness, and service delivery across the Alpha ecosystem; serves as the senior escalation point for material client, operational, data, and regulatory matters; and partners with internal teams and external providers to deliver resilient outcomes, scalable growth, and sustained client confidence. The role leads global service performance and data-readiness outcomes for CRIMS trading, client and regulatory reporting, and downstream operations. It owns the global data governance and control framework, including Security Master and reference data, validation, reconciliations, vendor-sourced data, sign-off standards, and end-to-end integrity controls. It also maintains an audit-ready control environment and determines responses to material operational and data risks. As the enterprise authority for Alpha Data Operations, the position leads a high-performing, multi-location organization; develops leadership depth and succession; shapes the target operating model and transformation roadmap; and influences platform strategy, enterprise standards, and investment priorities. The role advances process simplification, automation, AI-enabled capabilities, and strategic technology solutions to improve scale, efficiency, resilience, and control.

Requirements

20+ years of leadership experience in investment operations, data operations, asset servicing, Alpha services, or comparable front-to-back financial-services environments.
Proven accountability for complex global services, data integrity, operational performance, risk, and client outcomes at scale.
Deep expertise in investment data management, Security Master and reference data, reconciliations, production support, operational controls, and regulated environments.
Strong understanding of front-to-back operating models, including trading, IBOR, client and regulatory reporting, and downstream investment operations.
Demonstrated success leading global, multi-location teams through large-scale transformation, platform modernization, and operating-model redesign.
Track record of managing material incidents, audits, regulatory matters, and enterprise remediation programs.
Exceptional ability to influence executive committees, institutional clients, regulators, auditors, and strategic partners across organizational boundaries.
Strong commercial and financial judgment, balancing client outcomes, risk, investment, capacity, efficiency, and resilience.
Bachelor’s degree in Finance, Accounting, Business, Economics, Mathematics, Technology, or a related discipline, or equivalent professional experience.

Nice To Haves

CRIMS experience.
Advanced or relevant professional qualifications.

Responsibilities

Define and execute global Alpha Data Operations strategy, translating Alpha priorities into a scalable operating model, clear accountabilities, and measurable outcomes across regions and client segments.
Own global service performance and data-readiness outcomes, ensuring accurate and timely support for CRIMS trading, client and regulatory reporting, and downstream operations.
Serve as executive sponsor and final escalation point for material client, data, asset-servicing, and production issues; direct resolution, remediation, and senior stakeholder communication.
Build partnerships with senior client, Front Office, Product, Technology, and Operations leaders to anticipate demand, strengthen resilience, and support growth and strategic change.
Set global standards for service governance, issue transparency, and executive reporting, including KPIs, trend analysis, board materials, and remediation oversight.
Align Alpha Data Operations with Alpha Data Services product strategy and the wider Alpha operating model, clarifying accountabilities, eliminating duplication, and defining measures of service success.
Own the global data governance and control framework, including Security Master and reference data, validation, reconciliations, vendor-sourced data, sign-off standards, and end-to-end integrity controls.
Maintain an audit-ready control environment with clear documentation, evidence, risk acceptance, issue governance, and remediation aligned to enterprise and regulatory expectations.
Determine responses to material operational and data risks, applying judgment to client impact, regulatory exposure, escalation, remediation, and investment priorities.
Set global performance, capacity, location, and vendor-management disciplines that support sustainable delivery and transparent decision-making.
Lead a high-performing, multi-location organization with clear objectives, decision rights, and accountability.
Build leadership depth through succession planning, talent pipelines, technical development, and disciplined performance management.
Foster an inclusive culture of ownership, constructive challenge, innovation, and continuous improvement.
Act as the enterprise authority for Alpha Data Operations, influencing platform strategy, cross-functional standards, and senior stakeholder decisions.
Shape the target operating model and transformation roadmap for Alpha Data Operations, aligned to platform strategy and client growth.
Simplify processes and advance automation, AI-enabled capabilities, and strategic technology solutions to improve scale, efficiency, resilience, and control.
Influence enterprise investment priorities and sequence change based on client outcomes, risk, capacity, and operational readiness.
Ensure resilient service delivery through effective capacity, location, and third-party strategies.
Position Alpha Data Operations as a strategic differentiator through high data quality, control, governance, and operational resilience.
Build trusted partnerships across Product, Technology, Operations, Risk, Compliance, and client leadership, with clear ownership and effective escalation.
Balance client outcomes, risk, efficiency, capacity, and investment priorities while maintaining confidence during material events.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage including basic life, medical, dental, vision, and long-term disability, as well as optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Access to the Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, excluding certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.