Alpha Client Implementation Manager, Vice President

State Street•Boston, MA

About The Position

The team you will be joining is part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

Requirements

Experienced Project/Program management candidate with in-depth experienced of the full lifecycle of complex FS technology and services projects.
Candidates who can lead & collaborate across State Street & Charles River products and services, who represents the STT enterprise culture traits and behaviours in order to deliver the Alpha solution to our clients.
Microsoft Office suite experience

Nice To Haves

Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry

Responsibilities

Work in a leadership role on client facing Alpha implementation programmes.
Take responsibility for overseeing and managing significant elements or phases of a client implementation programme.
Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
Support the Client Implementation Executive in ensuring on timely delivery of the program
Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
Support the design of the program Milestone planning and sequencing of the phases for the program
Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
Monitor expenditure costs against delivered and realised benefits on behalf of the program
Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
Support capturing of business requirements, reaching agreement on Target Operating Models
Supporting the Client Implementation Executive in managing risk to the program's successful outcome and change control process
Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees
Agreeing the contract structure and schedules based on the services with the Legal and product owners
Working with Legal and the product owners to define the business owners and recommending input to Service schedules
Defining the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies
Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules