Alliances & Partner Operations Associate, Corporate Legal Solutions
About The Position
Harbor is seeking an Alliances & Partner Operations Associate to support the growth and success of its strategic partnerships with technology and service providers serving corporate legal departments and law firms. The associate will coordinate partner activities, maintain and analyze business data, track opportunities, and support initiatives that strengthen Harbor’s partner relationships. The role works closely with Sales, Marketing, Delivery, and other internal teams, with exposure to strategic partnerships, business operations, and emerging technologies, including AI-enabled solutions. It is suited to a recent graduate or early-career professional who is curious, detail-oriented, proactive, and interested in developing skills in a fast-paced professional services environment. This is a hybrid position based at Harbor’s Chicago headquarters, with some remote flexibility.
Requirements
- Bachelor’s degree, preferably in Business, Finance, Economics, Marketing, Analytics, or a related field.
- Strong analytical and problem-solving skills, including the ability to collect, organize, and interpret information.
- Proficiency in Microsoft Excel and PowerPoint, including working with data and creating professional presentations.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail, with the ability to manage multiple assignments and meet deadlines.
- Collaborative, team-oriented approach, with the ability to work independently when needed.
- Curiosity, initiative, and willingness to learn new technologies, systems, and business processes.
- Permanent U.S. work authorization.
Nice To Haves
- Internship, project, or other relevant experience in business operations, consulting, sales, marketing, or a professional services environment.
- Familiarity with CRM systems such as Salesforce or data visualization tools such as Power BI or Tableau.
- Interest in strategic partnerships, business development, technology, or the legal services industry.
- Exposure to data analysis, business research, or project coordination through coursework, internships, or extracurricular activities.
- Ability to work onsite in Harbor’s Chicago office.
Responsibilities
- Support day-to-day operations of strategic partner programs by coordinating activities, tracking progress, and following up on initiatives.
- Maintain accurate partner and opportunity information in Salesforce and other business systems, supporting reporting and visibility into partnership activities.
- Collect, organize, and analyze data to identify potential business opportunities, partner overlap, and areas for growth using tools such as Excel and Crossbeam.
- Assist with business research, market analysis, and opportunity tracking to support partnership planning and decision-making.
- Coordinate partner meetings and business reviews, including scheduling, preparing agendas and presentation materials, documenting action items, and tracking next steps.
- Collaborate with Sales, Marketing, Delivery, and other internal teams on partner-related projects and initiatives.
- Prepare reports, presentations, and summaries communicating partnership activities, progress, and key insights.
- Support projects involving new technologies and AI-enabled solutions, tracking activities, milestones, and adoption opportunities.
- Assist with coordination of interns and other team resources, as needed.
- Identify opportunities to improve processes, organize information, and help the team work more efficiently.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
