Alliance Partner Sales Operations Analyst
About The Position
Join Guidewire’s Global Sales Operations team, where we drive innovation and operational excellence in the insurance technology sector. Our mission is to scale AI-powered solutions, expand into new markets, and deliver measurable value to our customers through strong cross-functional collaboration and a data-driven approach. You’ll work in a supportive, remote-first environment that values curiosity, teamwork, and continuous improvement. As a Partner Alliance Sales Operations Analyst, you will play a pivotal role in supporting Guidewire’s growth by ensuring seamless contract management, accurate reporting, and operational efficiency for our partner ecosystem. We are seeking a highly analytical, business-savvy professional who excels at communication, project management, and building relationships across teams. This is an exciting opportunity to contribute to Guidewire’s mission of transforming the P&C insurance industry through technology and collaboration. At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
Requirements
- Ability to build relationships and collaborate effectively across teams.
- Professionalism, accountability, and a proactive approach to problem-solving.
- Understanding of the partner ecosystem at a high technology company
- Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
- Strong organizational skills with the ability to handle multiple priorities simultaneously.
- Exceptional oral and written communication skills, including the ability to communicate with senior executives.
- Proven project management skills and the ability to manage priorities in a fast-paced, changing environment.
- Extensive experience with Google and Microsoft tools (Word, PowerPoint, Excel, Outlook).
- Experience with CRM (Salesforce is preferred).
Nice To Haves
- Bachelor’s Degree (preferably in Business or Communications) or three or more years of experience providing professional executive-level sales support.
- Experience in contract administration, financial tracking, or sales operations within a technology or insurance environment.
Responsibilities
- Serve as a trusted advisor to Technology Partner Managers, supporting contract review and business terms to strengthen customer relationships.
- Maintain and audit partner and alliance activity in Salesforce CRM, ensuring data accuracy and compliance with business approval policies.
- Track financial metrics, manage price quotes, invoicing, and business approvals, and oversee operational requirements for deals of varying complexity.
- Collaborate with Sales, Services, Legal, Finance, and Operations to align resources and facilitate renewals and ongoing contract management.
- Build strong, productive relationships and feedback loops with cross-functional teams to drive efficiency and satisfaction with contracting best practices.
- Assess priorities, anticipate bottlenecks, and balance customer demands to ensure timely and effective outcomes.
- Manage invoicing for all recurring License, Subscription, and Maintenance revenue streams.
- Assist with special projects as assigned, contributing to Guidewire’s operational excellence and innovation.
Benefits
- Flexible work environment
- Health and wellness benefits
- Paid time off programs, including volunteer time off
- Market-competitive pay and incentive programs
- Continual development and internal career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
