Sales Operations Analyst

Mobile Communications America Inc • Charlotte, NC

1d

About The Position

Mobile Communications America, Inc. is seeking a detail-oriented and analytical professional to support the sales operations team. This role focuses on maintaining data integrity, assisting with reporting, and supporting process improvements that enhance sales effectiveness. The ideal candidate is eager to learn, highly organized, and comfortable working with data and systems under the guidance of senior leadership.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 3–5 years of experience in sales operations, business analysis, or related roles.
• Strong attention to detail and organizational skills.
• Proficiency in Excel and familiarity with CRM systems (HubSpot, Salesforce, or similar).
• Excellent communication skills and ability to work in a team environment.
• Eagerness to learn and adapt in a fast-paced, matrixed organization.

Nice To Haves

• Basic understanding of reporting tools (Tableau or similar) preferred.

Responsibilities

• Maintain CRM data accuracy and integrity, identifying patterns and anomalies proactively.
• Support weekly pipeline reviews and monthly forecast calls by preparing insightful reports that highlight trends and variances.
• Help enforce standardized sales processes across divisions and recommend improvements based on data analysis.
• Collaborate on automation initiatives and process enhancements to improve efficiency.
• Generate and update dashboards for sales performance metrics, ensuring clarity and actionable insights.
• Monitor KPIs such as pipeline hygiene and forecast accuracy and interpret results to recommend corrective actions.
• Conduct trend analysis and scenario modeling to identify growth opportunities and risks.
• Provide data-driven recommendations to leadership for strategic decision-making.
• Partner with sales, marketing, and finance teams to gather data and ensure alignment on goals.
• Support incentive program administration and quota tracking, analyzing performance against targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees