Sales Operations Analyst

BrightSpring Health Services•Louisville, KY

About The Position

The Sales Operations Analyst will support sales efficiency and effectiveness by analyzing data, optimizing processes, and providing actionable insights to drive revenue growth. This position will play a key role in streamlining sales operations and ensuring alignment between sales and other departments.

Requirements

Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
Experience in sales operations, sales analysis, or a similar role.
Familiarity with CRM systems (e.g., Trella) and sales enablement tools.
Strong analytical skills with proficiency in data analysis tools (e.g., Excel, BI tools, HCHB analytics)
Must be able to build custom reports and design custom dashboards in HCHB Analytics and Power BI.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Details- oriented with a strong focus on accuracy and data integrity.

Responsibilities

Analyzes sales data and metrics to identify trends, patterns and opportunities for improvement
Collaborates with sales leadership to develop and implement sales strategies and best practices
Creates and maintains sales dashboards and reports to provide visibility into sales performance
Supports the sales team with tools and processes to increase productivity and efficiency
Assists in forecasting sales and managing sales pipeline data to ensure accuracy
Conducts market research to support competitive analysis and identify new sales opportunities
Develops training materials and conduct training sessions for sales staff on tools and processes
Works closely with marketing, finance and product teams to ensure alignment and support for sales initiatives
Identifies and implements process improvements to enhance overall sales operations

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