Alignment Technician

MFA Oil Company • Jefferson City, MO

3d

About The Position

A Big O Alignment Technician performs mechanical duties accurately and in a timely manner, following company programs, policies, and procedures. The role includes brake, front-end, and alignment maintenance; diagnosing and repairing vehicles; conducting inspections and quality control; and supporting customer service, store productivity, and service-related goals. The technician may also help orient, train, and coach new personnel and perform other duties as assigned.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores and Big O Tires franchises in several states.

Requirements

• At least 18 years of age.
• At least one year of experience as a lube, tire, or service technician.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Ability to safely operate vehicles with automatic and manual transmissions.
• Ability to exchange accurate information with customers.
• Ability and willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Ability and willingness to comply with personal protective equipment (PPE) regulations.
• Vision, hearing, speech, and ability to detect odors.
• Ability to remain standing and/or driving for up to nine hours per shift.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
• Valid driver’s license.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Reliable transportation to work.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements, including successful pre-employment screenings.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Two or more years of experience in an automotive shop environment.
• Appropriate ASE certifications.
• Ability to work independently and as part of a team.
• Ability to work at a fast pace.
• Strong verbal communication skills.
• Sales abilities.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage multiple tasks and projects effectively.
• Ability to perform detailed work accurately.

Responsibilities

• Perform brake, front-end, alignment maintenance, and other mechanical work in accordance with company programs, policies, and procedures.
• Maintain the orderly flow of customer service assignments to support productivity.
• Extend Big O Extra Care Services to all customers.
• Diagnose and repair customers’ vehicles and perform quality control of shop functions.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles to and away from service areas as needed.
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes.
• Assist in organizing, documenting, and processing adjustments and core credits.
• Work with store management to help accomplish budgeted service-related quotas.
• Provide counter personnel with appropriate information about completed work for final invoicing.
• Use the company outside purchase program to support profitability.
• Ensure consistent execution of the vehicle inspection program.
• Perform alignments, inspections, and other duties promptly and efficiently to support service, sales, and productivity goals.
• Assist management with orientation, training, and coaching of new personnel.
• Follow company and position-specific policies and procedures and perform other assigned duties.

Benefits

• Competitive wages.
• Paid time off.
• Paid company holidays.
• Eligible employees may share in company success through profit sharing and/or performance incentives.
• Medical, dental, and vision benefits.
• Employee assistance program.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• 401(k) plan with company match and pre-tax and Roth options.
• On-the-job training and professional development opportunities.
• Educational expense assistance for employees pursuing education aligned with their employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed