Alarm Monitor (Day Shift)

SIM&S, Inc. • North Charleston, SC

3d • Onsite

About The Position

Alarm Monitors shall be trained in the proper use of communications equipment including telephone, radio, and other electrical or electronic alarm signal-receiving systems. Alarm Monitors shall be trained for dispatching, police, and requesting medical, police, or other fire department assistance, as necessary.

Requirements

• Active Secret security clearance.
• High school education or equivalency.
• Valid driver's license, proof of insurance, and favorable driving history.
• One (1) year of general experience demonstrating communication operations and procedures (excluding telephone switchboard operation or communications clerk).
• Experience requiring skill in operating a typewriter-type keyboard (e.g., teletype, CRT).
• Ability to professionally interact as a service provider to the general public, Government employees, and other law enforcement agencies over the telephone.
• Ability to read, understand, and apply printed procedures, detailed orders, instructions, and training material.
• Ability to maintain poise and self-control under stress.
• Ability to compose and write clear, concise, and accurate reports and messages.
• Ability to speak in a clear, distinct, and understandable manner.
• One (1) year of specialized experience demonstrating: operation of voice radio circuits.
• Progressively greater knowledge of varied communication equipment operation.
• Operations of personal computer type equipment, to include data input and retrieval functions.
• Ability to handle stressful and/or life threatening situations similar to those in a police, fire, or EMS environment.
• Unaided or correctable hearing thresholds at 20dB or below in each ear for 500 Hz, 1000 Hz, and 2000 Hz, and 30 dB or below for frequencies up to 3000 Hz.
• Monocular or binocular vision, correctable to 20/20 (Snellen).
• Ability to correctly and reliably see and distinguish between red, green, and blue colors.
• Favorable Criminal and Credit Background Check.
• Favorable Drug and alcohol screening results.
• U.S. Citizenship.

Nice To Haves

• Two (2) years of education above the high school level may be substituted for specialized experience (with the exception of subparagraph 2(d) of requirements).
• Electronic Security Systems (ESS) training.
• Closed Circuit Television (CCTV) training.
• Lenel Alarm System training.

Responsibilities

• Operate communications equipment including telephone, radio, and alarm signal-receiving systems.
• Dispatch and request medical, police, or fire department assistance as necessary.
• Handle stressful and/or life threatening situations similar to those in a police, fire, or EMS environment.
• Operate voice radio circuits.
• Operate personal computer equipment, including data input and retrieval functions.
• Maintain poise and self-control under stress.
• Compose and write clear, concise, and accurate reports and messages.
• Speak in a clear, distinct, and understandable manner.
• Physically manipulate all equipment controls properly and expeditiously.
• Push, pull, rotate, and twist control devices such as switches, knobs, dials, buttons, levers, computer mice, and keyboard keys.
• Insert and remove plugs and connectors used with electronic equipment.
• Thread tape machines and insert, eject, remove, and place computer disks, CDs, DVDs, video and audio tapes and cassettes, and paper in office appliances and storage containers.
• Fully operate equipment at any level within reach when sitting or standing.
• Grasp tightly tube-shaped items such as handles, flashlights, handrails, bottles, cans, as well as straps and rope.
• Move about the area of operations without colliding with furniture, equipment, and other persons.
• Traverse hallways and enter and leave buildings without assistance.

Benefits

• SIM&S, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected class.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED