Alarm Monitor (Day Shift)

SIM&S, Inc.•Hanahan, SC

1d•Onsite

About The Position

Alarm Monitors shall be trained in the proper use of communications equipment including telephone, radio, and other electrical or electronic alarm signal-receiving systems. Alarm Monitors shall be trained for dispatching, police, and requesting medical, police, or other fire department assistance, as necessary.

Requirements

Active Secret security clearance is REQUIRED.
High school education or equivalency.
Valid driver's license, proof of insurance, and favorable driving history.
One (1) year of general experience demonstrating communication operations and procedures (excluding telephone switchboard operation or communications clerk).
Work requiring skill in operating a typewriter-type keyboard (e.g., teletype, CRT).
Ability to professionally interact as a service provider to the general public, Government employees, and other law enforcement agencies over the telephone.
Ability to read, understand, and apply printed procedures, detailed orders, instructions, and training material.
One (1) year of specialized experience demonstrating: operation of voice radio circuits, progressively greater knowledge of varied communication equipment operation, operations of personal computer type equipment (data input and retrieval functions).
Unaided or correctable hearing thresholds at 20dB or below in each ear for 500 Hz, 1000 Hz, and 2000 Hz, and 30 dB or below for frequencies up to 3000 Hz.
Monocular or binocular vision, correctable to 20/20 (Snellen).
Ability to correctly and reliably see and distinguish between red, green, and blue colors.
Favorable Criminal and Credit Background Check.
Favorable Drug and alcohol screening results.
U.S. Citizenship.

Nice To Haves

Two (2) years of education above the high school level may be substituted for specialized experience (with the exception of handling stressful/life-threatening situations).
Electronic Security Systems (ESS) training.
Closed Circuit Television (CCTV) training.
Lenel Alarm System training.

Responsibilities

Operate communications equipment including telephone, radio, and alarm signal-receiving systems.
Dispatch police and request medical or fire department assistance as needed.
Maintain poise and self-control under stress.
Compose and write clear, concise, and accurate reports and messages.
Speak in a clear, distinct, and understandable manner.
Operate voice radio circuits.
Operate personal computer equipment, including data input and retrieval functions.
Handle stressful and/or life-threatening situations similar to those in a police, fire, or EMS environment.
Manipulate all equipment controls properly and expeditiously.
Push, pull, rotate, and twist control devices such as switches, knobs, dials, buttons, levers, computer mice, and keyboard keys.
Insert and remove plugs and connectors used with electronic equipment.
Thread tape machines and insert, eject, remove, and place computer disks, CDs, DVDs, video and audio tapes, and cassettes, and paper in office appliances and storage containers.
Fully operate equipment at any level that is within reach when sitting or standing.
Grasp tightly tube-shaped items such as handles, flashlights, handrails, bottles, cans, as well as straps and rope.
Move about the area of operations without colliding with furniture, equipment, and other persons.
Traverse hallways and enter and leave buildings without assistance.