Alarm Installer

Bay Alarm Company•Glendale, CA

About The Position

Installer I is an entry point into a technician career at Bay Alarm. The installer works under the direction of an experienced technician while learning to install a variety of security and fire alarm systems. Training is provided, and prior low-voltage experience is not required. The position includes learning cable installation, device installation, programming, and system commissioning; assisting with burglar alarm, CCTV, access control, and fire system installations; and independently installing wireless alarm systems. Employees participate in on-the-job and foundational training and must pass assessments and field inspections to demonstrate proficiency and advance to the next level. The role involves preparing equipment and documentation, providing excellent customer service, maintaining work equipment and an assigned company vehicle, completing required e-learning, and presenting a professional appearance. Work takes place at customer sites and may involve outdoor settings, attics, crawl spaces, construction zones, changing weather, physical activity, exposure to job-site hazards, and frequent travel between sites. Hours may vary and can include early mornings, evenings, weekends, holidays, or on-call shifts depending on service demand.

Requirements

No prior experience required.
Basic mechanical aptitude.
Good written and oral communication and customer service skills.
Strong work ethic and attention to detail.
Basic computer and smart-device competence.
High school diploma or equivalent.
Valid driver's license and clean driving record.
Ability to pass the pre-employment screening process.
Ability to meet the listed physical requirements and work in the described conditions.

Nice To Haves

One to two years of experience working with hand tools or installing wire.

Responsibilities

Learn techniques for running cable, installing devices, programming systems, and commissioning systems.
Assist with installation of burglar systems, CCTV, access control, and fire systems.
Participate in on-the-job training with a field trainer and pass field inspections to demonstrate proficiency and qualify for advancement.
Prepare installation equipment and documentation.
Provide exceptional customer service and create a positive customer experience.
Install wireless alarm systems independently.
Arrive on time in a clean, professional uniform and appropriate work shoes.
Maintain and clean work equipment and the company-assigned vehicle.
Complete prerequisite and ongoing e-learning courses.
Attend Bay University's Foundational Training Program and pass assessments.
Perform other assigned responsibilities and duties.