Part-Time Alarm Board Operator (46863)

Du-Comm • Wheaton, IL

7d • Onsite

About The Position

DU-COMM is the largest consolidated 9-1-1 communications center within the State of Illinois, located in Wheaton. DU-COMM was formed as an intergovernmental agency for emergency communications in 1975 and operates 24/7, serving 45 Police/Fire/EMS agencies throughout most of DuPage County. DU-COMM processes over 1.2 million calls and dispatches over 780,000 incidents annually. DuPage Public Safety Communications (DU-COMM) seeks to hire and train an Alarm Board Operator for its 9-1-1 center. This position is part-time, 30 hours per week, Monday through Friday, non-union, and eligible for IMRF pension participation.

Requirements

• Applicants must be able to accurately type at least 35 wpm
• Attention to detail and multi-tasking are essential
• Strong interpersonal communication skills
• Must achieve and maintain LEADS Certification

Nice To Haves

• Police, Fire, EMS, or alarm monitoring experience
• Knowledge of public safety communications systems
• Experience with multi-line telephone equipment
• Computer/data entry experience

Responsibilities

• Monitoring and processing incoming burglar and fire alarms
• Handling phone calls from business owners, alarm companies, member agencies, and citizens
• Completing clerical work related to the alarm system
• Achieving and maintaining LEADS Certification
• All other duties as assigned or per operational need

Benefits

• Eligible to participate in IMRF by maintaining over 20 hours average per week (includes pension, retirement savings, disability, and life insurance benefits)
• Eligible to purchase supplemental life insurance benefits
• Free Employee Assistance Program (EAP) with wellness, personal, and family support
• Accrual of paid time off (PTO) based on hours worked after training is complete
• Employer-provided uniform tops and allowance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed