Part-Time Alarm Board Operator (47505)

Du-Comm • Wheaton, IL

15h • Onsite

About The Position

DuPage Public Safety Communications (DU-COMM) is hiring and training a part-time Alarm Board Operator for its 9-1-1 center. The position is in person, 30 hours per week, Monday through Friday, and is non-union. The regular shift is 0700 to 1300; the first six weeks of training are scheduled from 1300 to 1900. Remote work is not available.

The operator monitors and processes incoming burglar and fire alarms, handles calls from business owners, alarm companies, member agencies, and citizens, and completes clerical work related to the alarm system. The employee must achieve and maintain LEADS Certification and perform other duties as assigned or required by operational needs.

Starting pay is $23.80 per hour, with a stated range of $23.80–$30.44 per hour depending on qualifications. Annual increases include a May 1 cost-of-living adjustment and an anniversary step increase. The role is FLSA exempt and eligible for IMRF pension participation while maintaining an average of more than 20 hours per week. It does not include health insurance benefits.

Requirements

• Accurately type at least 35 words per minute.
• Demonstrate attention to detail and ability to multitask.
• Have strong interpersonal communication skills.
• Complete a psychological assessment, polygraph test, police background investigation, fingerprinting, drug testing, and a basic physical including vision and hearing testing.

Nice To Haves

• Police, Fire, EMS, or alarm monitoring experience.
• Knowledge of public safety communications systems.
• Experience with multi-line telephone equipment.
• Computer or data entry experience.

Responsibilities

• Monitor and process incoming burglar and fire alarms.
• Handle phone calls from business owners, alarm companies, member agencies, and citizens.
• Complete clerical work related to the alarm system.
• Achieve and maintain LEADS Certification.
• Perform other duties as assigned or required by operational needs.

Benefits

• Eligible to participate in IMRF, which includes pension, retirement savings, disability, and life insurance benefits, subject to maintaining an average of more than 20 hours per week.
• Eligible to purchase supplemental life insurance benefits.
• Free Employee Assistance Program (EAP) with wellness, personal, and family support.
• Paid time off (PTO) accrual based on hours worked after training is complete.
• Employer-provided uniform tops and allowance.
• Onsite fitness room, full kitchen, employee lounge, quiet room, and nursing mothers room.
• Annual May 1 cost-of-living adjustment and anniversary step increase.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed