Airport Site Manager - PVD

Oshkosh•Warwick, RI

About The Position

Oshkosh AeroTech, an Oshkosh company, is seeking a hands-on, results-driven manager to lead airport maintenance operations at PVD. The position oversees maintenance of baggage handling systems (BHS) and passenger boarding bridges (PBB), with a focus on safety, operational efficiency, service quality, and strong relationships with customers, airlines, TSA, and airport authorities. The manager oversees preventive and predictive maintenance schedules, site operations, workforce scheduling, work orders, budgets, incident response, and compliance. The role also develops team members, partners with human resources on hiring and workforce planning, promotes an inclusive and customer-focused culture, manages administrative and contract-related responsibilities, and leads continuous improvement efforts. The position requires 24/7 on-call availability and work on varying shifts, including nights, weekends, and holidays, as operational needs dictate. The work takes place in both office and field settings, including active airport ramps, confined spaces, and areas near aircraft and mechanical systems. The employee must be able to lift and move objects weighing up to 50 pounds. Pay range: $82,900.00–$134,300.00.

Requirements

High school diploma or GED.
At least 5 years in a supervisory or managerial role.
Valid driver's license.
Eligibility to obtain and maintain TSA and airport security clearance.
Experience with preventive maintenance and repair of passenger boarding bridges, ground power units, and preconditioned air units.
Experience with preventive maintenance and repair of baggage handling systems, including PLCs, conveyor motors and belts, high-speed diverters, and control room operations.
Experience recording maintenance and producing system performance reports using a CMMS.
Experience working with customers and providing a high-quality customer experience.
Business acumen and P&L management experience.
Proven leadership and team-building capabilities, including experience building a strong safety culture.
Ability to lift and move objects weighing up to 50 pounds.
Ability and willingness to work in active airport environments, including ramps, confined spaces, and areas around aircraft and mechanical systems.
Ability to provide 24/7 on-call support and work varying shifts, including nights, weekends, and holidays, as operational needs dictate.

Nice To Haves

Previous experience working within an airport environment or industry.
Proficiency with computer systems for data analysis, reporting, and operational monitoring.
Strong problem-solving skills and composure in high-pressure scenarios.
Demonstrates Oshkosh Core Values: We put people first, We do the right thing, We persevere, and We are better together.
Demonstrates Oshkosh Leadership Traits: Inspires Vision and Purpose, Drives Results, Customer Focus, Cultivates Innovation, Fosters Engagement, and Instills Trust.

Responsibilities

Manage maintenance operations for baggage handling systems (BHS) and passenger boarding bridges (PBB).
Oversee monthly preventive and predictive maintenance schedules, ensuring compliance and timely completion of maintenance activities.
Coordinate daily with airport operations, station managers, and airport leadership to address operational needs and resolve issues.
Manage operational budgets, optimize resource allocation, and control costs while maintaining service quality.
Establish a customer-focused site approach with fast response times to customer concerns and requests.
Oversee daily site operations to maintain performance, optimize resources, and comply with safety and operational standards.
Manage workforce scheduling, work orders, and cross-functional coordination to maximize productivity.
Lead incident response and emergency protocols to maintain uninterrupted service.
Promote a safety culture through training, inspections, and adherence to airport, OSHA, and internal standards.
Ensure compliance with operational, environmental, and regulatory guidelines.
Partner with human resources and site administration on hiring, retention, and workforce planning.
Mentor and train team members through on-the-job guidance, performance feedback, and development opportunities.
Foster an inclusive culture focused on teamwork, accountability, employee engagement, development, and customer satisfaction.
Coach supervisors and assistant managers, develop their leadership capabilities, and identify leadership development opportunities and succession plans where applicable.
Evaluate, design, and implement procedures to improve efficiency and service delivery.
Supervise administrative responsibilities, including HR coordination, contract compliance, invoicing, and reporting.
Serve as the primary communications liaison with airlines, TSA, and airport authorities.
Lead continuous improvement initiatives to enhance productivity and efficiency.
Provide 24/7 on-call support and work varying shifts, including nights, weekends, and holidays, as operational needs dictate.
Participate in scheduled and ad-hoc meetings, training sessions, airport tours, and audits.