Ramp Lead - PVD Airport

PrimeFlight Aviation Services•Warwick, RI
•Onsite

About The Position

The Ramp Lead oversees and coordinates airport ramp activities to ensure the safe and efficient handling of aircraft and ground services. The role coordinates ramp personnel, supports baggage and cargo handling, and ensures compliance with safety and operational procedures. The Ramp Lead communicates with flight crews, ground staff, and operations control to facilitate timely aircraft turnarounds, and trains and mentors ramp staff. The position requires operating ground equipment, following applicable DOT regulations, and meeting PrimeFlight customer service and safety standards.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment.
  • Must hold a valid driver's license.
  • Must communicate effectively in English, including reading, writing, and speaking.
  • At least 1 year of experience in ramp operations or a similar aviation-industry role.
  • Ability to access and interpret information in print and electronically, including using iPads/tablets, computers, and mobile devices.
  • Ability to communicate effectively with colleagues and clients in person and electronically.
  • Must be eligible to acquire required credentials and clearances, as applicable, including FAA, RAIC, TSA, Port Authority, U.S. Customs, and U.S. Postal credentials.
  • Must be flexible to work various shifts, including nights, weekends, and holidays.
  • Ability to lift up to 70 pounds.
  • Ability to stand and walk for prolonged periods in indoor or outdoor environments, as applicable.
  • Ability to reach, grasp, push, pull, bend, stretch, squat, and kneel as needed.
  • Ability to hear and respond to spoken voices and audible alarms.
  • Ability to perform repetitive motions of the arms, wrists, hands, and/or fingers.
  • Required vision abilities include close and distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Guide inbound and outbound aircraft to and from gates without damage or injury.
  • Communicate with flight crews, ground staff, and operations control to support timely aircraft turnarounds.
  • Inspect ramp areas and equipment regularly to maintain safety standards.
  • Respond to operational challenges and troubleshoot issues.
  • Train and mentor ramp staff on best practices and safety protocols.
  • Maintain accurate records of ramp activities and incidents.
  • Ensure compliance with applicable DOT regulations and guidelines, including safe and legal operation of airport vehicles, equipment, and personnel in airside and landside operations.
  • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft and the airport.
  • Protect baggage and equipment from damage, loss, and weather conditions.
  • Drive and operate ground equipment, including tugs, cargo carts, service trucks, and belt loaders.
  • Assist with record keeping and documentation to ensure correct baggage routing.
  • Use personal protective equipment, including hearing protection.
  • Maintain area cleanliness.
  • Perform daily quality control checks on equipment.
  • Exemplify PrimeFlight customer service and safety standards.
  • Perform additional duties as assigned by management.
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