Airport Service Attendant

City of Lee's Summit

2d • Onsite

About The Position

Under the supervision of the Assistant Airport Manager, the Service Attendant processes service requests from customers, answers the telephone, assists with inventory control measures, and performs general administrative and customer service functions for the Airport Division.

Requirements

• High School diploma, GED or equivalent required
• Minimum of one-year experience in customer service, travel industry, aviation operations or computer applications required
• Valid State driver’s license and acceptable driving record required
• Must be at least 18 years of age
• Knowledge of standard office practices and principles
• Knowledge of multiple line telephone
• Skills in the usage of other office equipment
• Exceptional customer service, time management and effective communication skills
• Skill in the operation of a computer including Microsoft Office Suite software, FBO/concierge point of sale software
• Ability to multi-task while maintaining the overall goals for the division
• Ability to prioritize and exercise sound judgment in evaluating situations when making decisions

Responsibilities

• Processes service requests from customers
• Answers the telephone
• Assists with inventory control measures
• Performs general administrative and customer service functions for the Airport Division

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED