Room Attendant Hampton Airport

Lotus Hospitality Management•Shreveport, LA

3d•Onsite

About The Position

The Room Attendant is responsible for ensuring assigned guest rooms are cleaned and maintained to hotel standards. This includes making beds, sanitizing bathrooms, vacuuming, dusting, restocking supplies, and reporting any maintenance issues. The role also involves cleaning public areas and responding to guest requests, all while respecting guest privacy and adhering to safety procedures.

Requirements

Ability to follow all chemical handling and safety procedures when using cleaning products, including proper dilution, ventilation, and PPE requirements
Ability to differentiate between stayover cleans (occupied rooms) and checkout cleans, applying the appropriate checklist and depth of cleaning for each
Ability to report any damaged furniture, broken fixtures, HVAC issues, or unusual conditions in guest rooms to the housekeeping supervisor immediately
Ability to maintain the housekeeping cart — keeping it organized, fully stocked, and positioned safely in the corridor
Ability to complete daily assignment sheets by marking room status (clean, dirty, out of order, do not disturb) for front desk and supervisor tracking
Ability to respond to guest requests for extra towels, pillows, or room supplies during the shift
Ability to clean and maintain assigned public areas: corridors, elevator lobbies, fitness rooms, or laundry areas as directed by the supervisor
Ability to respect guest privacy by following do-not-disturb protocols, securing rooms after service, and handling guest belongings with care

Responsibilities

Clean assigned guest rooms daily by making beds, changing linens, sanitizing bathrooms, vacuuming, dusting surfaces, and removing trash
Restock room supplies including towels, toiletries, coffee, and stationery to par level on each visit
Differentiate between stayover cleans (occupied rooms) and checkout cleans, applying the appropriate checklist and depth of cleaning for each
Report any damaged furniture, broken fixtures, HVAC issues, or unusual conditions in guest rooms to the housekeeping supervisor immediately
Maintain the housekeeping cart — keeping it organized, fully stocked, and positioned safely in the corridor
Follow all chemical handling and safety procedures when using cleaning products, including proper dilution, ventilation, and PPE requirements
Complete daily assignment sheets by marking room status (clean, dirty, out of order, do not disturb) for front desk and supervisor tracking
Respond to guest requests for extra towels, pillows, or room supplies during the shift
Clean and maintain assigned public areas: corridors, elevator lobbies, fitness rooms, or laundry areas as directed by the supervisor
Respect guest privacy by following do-not-disturb protocols, securing rooms after service, and handling guest belongings with care