Airport Rental Sales & Customer Experience Associate

Budget Rent A Car of Utah•Salt Lake City, UT
•$16 - $18•Onsite

About The Position

Help Travelers Get on the Road. We’re looking for a dependable, service-oriented team member to support our airport rental operations. As an Airport Rental Sales & Customer Experience Associate, you’ll assist travelers with vehicle rentals, explain available options, process transactions, and help create a smooth customer experience. This opportunity is ideal for someone who enjoys interacting with people, has an interest in sales, and can stay organized in a fast-paced environment. Previous rental car experience is welcome but not required.

Requirements

  • High school diploma or equivalent.
  • At least 18 years old and legally authorized to work in the United States.
  • Valid driver's license with no more than two driving incidents or accidents within the past three years.
  • Strong communication, organization, and customer service skills.
  • Ability to remain calm under pressure and work independently when needed.
  • Weekend availability.

Nice To Haves

  • Previous rental car experience is welcome but not required.
  • Candidates with backgrounds in sales, retail, hospitality, or customer service are encouraged to apply.
  • Training is provided.

Responsibilities

  • Manage rental transactions, including vehicle pickups, returns, and contract paperwork.
  • Help customers choose vehicles, upgrades, and optional protection products.
  • Process payments and answer questions about rental agreements.
  • Inspect vehicles during pickup and return procedures.
  • Communicate with fleet staff to coordinate vehicle availability and readiness.
  • Address customer concerns professionally and follow company procedures.

Benefits

  • Competitive pay with sales incentive opportunities.
  • Medical, dental, and vision benefits for eligible employees.
  • Paid time off, vacation, and holidays.
  • 401(k) retirement plan with company match.
  • Training and opportunities for career advancement.
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