Customer Experience & Sales Associate

WashU Carwash•Burbank, IL
•$15 - $20•Onsite

About The Position

As a Customer Experience & Sales Associate, you'll be one of the first people our guests meet. You'll help customers choose the wash package that best fits their needs, introduce them to our Unlimited Wash Club, and make sure every visit is friendly, efficient, and enjoyable. WashU Car Wash provides a fast, convenient, and high-quality express wash experience. Since opening our first location in Illinois, we've continued to grow by combining industry-leading equipment, environmentally conscious practices, and outstanding customer service. Our goal is simple: help every customer leave with a cleaner car and a better day.

Requirements

  • A friendly, outgoing personality and confidence talking with customers
  • A willingness to learn sales techniques and meet performance goals
  • Dependability and a strong attendance record
  • The ability to multitask in a fast-moving environment
  • Comfort working outdoors in various weather conditions
  • The ability to stand, walk, bend, lift, and perform physical tasks throughout the shift
  • Availability to work weekends and holidays as business needs require

Nice To Haves

  • Previous customer service, retail, hospitality, restaurant, or sales experience is helpful, but it is not required. If you're motivated to learn, we'll provide the training you need to succeed.

Responsibilities

  • Welcoming customers and creating a positive first impression
  • Explaining wash options, memberships, promotions, and pricing
  • Recommending Unlimited Wash Club memberships to maximize customer value
  • Processing purchases using cash and card payment systems
  • Guiding vehicles safely into the wash tunnel
  • Monitoring wash operations to help deliver a quality experience
  • Keeping vacuum areas, tunnels, and customer spaces clean and organized
  • Completing routine cleaning and general site maintenance
  • Working alongside teammates to maintain a safe, efficient operation
  • Resolving customer concerns with professionalism and a positive attitude

Benefits

  • Flexible scheduling with 20-40 hours available
  • Competitive hourly pay plus uncapped sales commission
  • Free unlimited car washes
  • Paid, hands-on training
  • Opportunities for advancement as we continue to expand
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