Airport Dispatch Agent - SFO

Unifi•San Francisco, CA

About The Position

Cabin Dispatch Agents coordinate the dispatch of employees and applicable equipment to arriving and departing flights, aircraft, and assignments. They use various airline systems and communicate with flight and cabin crews to help ensure aircraft depart with all employees, passengers, baggage, and cargo. The role requires managing aircraft turnarounds, sharing operational information, responding to emergencies and non-emergencies, and maintaining dispatch records.

Requirements

  • At least one year of relevant experience.
  • Ability to communicate information and instructions verbally and/or using radio equipment.
  • Ability to communicate effectively and professionally.
  • Must be a local, in-state resident.
  • Valid in-state driver's license.
  • High school diploma or GED.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass a background check of up to 10 years.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to lift, carry, push, pull, and move items weighing 70 pounds or more regularly, and repetitively lift 40 to 50 pounds onto raised surfaces.

Responsibilities

  • Ensure all employees have the correct information for their daily assignments.
  • Prepare flight paperwork for crew, including flight plans, weather reports, passenger lists, and airline information.
  • Communicate aircraft fuel and load data between flight crew and fueling agents.
  • Prioritize tasks and manage an aircraft turnaround from arrival to departure.
  • Respond to emergencies and non-emergencies and work efficiently toward solutions.
  • Ensure timely and efficient movement of resources according to daily schedules and logistics.
  • Record and maintain dispatch information logs and reports.
  • Perform other related duties as assigned within the skill and experience capabilities expected for the position.

Benefits

  • Flight benefits, including exclusive travel privileges for the employee and family.
  • Competitive pay with daily access to earned wages.
  • Paid holidays and paid time off.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) with a 3% company match contribution when the employee contributes 9% to the retirement plan, after 30 days for full-time employees.
  • Exclusive discounts and additional wellness programs.
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