Airport Building Maintenance Superintendent

City of Cleveland•3001 - Port Control, OH

8d•Onsite

About The Position

Under general supervision, coordinates and oversees the activities of an airport maintenance section, which may include Building Maintenance, Field Maintenance, or Custodial Services. Supervises shift activities and serves as the Manager’s backup during the Manager’s absence. The role prioritizes and distributes work orders, supports preventive maintenance programs, coordinates work with airport sections and external partners, manages section purchasing and records, and helps develop and implement policies and procedures. It also oversees employee performance, training, safety compliance, and operational continuity. For the Building Maintenance function, the superintendent reviews and assigns work orders according to operational needs, communicates priorities and deadlines, and holds teams accountable for agreed scope and schedules. The position collaborates on troubleshooting, develops standard operating procedures, maintains system records, and represents the section in projects involving carpentry, painting, plumbing, HVAC, and electrical systems. It coordinates with airport sections, airlines, tenants, vendors, contractors, and City personnel to communicate schedules and address operational impacts. The superintendent is responsible for hiring, developing, evaluating, and, when appropriate, disciplining assigned staff; preparing employees for future leadership responsibilities; and performing administrative duties such as scheduling overtime, approving benefit-time requests and security documents, maintaining records, preparing training materials, and tracking work orders. The role also assists with budget development, manages section procurements, promotes workplace safety, and prepares accident and injury reports as needed. Other related duties may be assigned.

Requirements

High school diploma or GED.
For the Custodial section: an Associate’s Degree in Facilities Management, Real Estate, Hospitality, or a related discipline from an accredited college or university, or qualifying experience substitution.
For the Custodial section: two years of paid, full-time housekeeping experience at an airport, shopping mall, or large hospitality facility; one year of relevant experience may substitute for each year of college education lacking.
For the Custodial section: two years of full-time supervisory or team lead experience.
For the Field section: three years of full-time paid property and/or field maintenance supervisory or leadership experience, including landscaping, snow removal, and pavement management.
For the Building section: three years of full-time paid facilities and/or building maintenance supervisory experience, including plumbing, carpentry/masonry, mechanical systems, and painting in a commercial and/or industrial facility.
Valid State of Ohio Driver’s License.
Proficient oral and written communication skills are required for the Custodial section; effective communication skills are required for the Building section.
Effective leadership skills.
Demonstrated ability to manage a large staff at a 24-hour, 7-day-a-week facility.
Ability to lift 30 pounds for the applicable section qualifications.
Supplemental information states the ability to lift, carry, push, and pull 90 pounds.

Nice To Haves

For the Custodial section: Certified Housekeeper Executive designation.
Contract preparation knowledge.
Proficient administrative and computer skills, including Microsoft Office.
For the Field section: at least two years of related airport experience.
Three years of full-time paid experience in airport building operations.

Responsibilities

Coordinate and oversee the activities of an airport maintenance section and supervise shift activities.
Serve as the Manager’s backup during the Manager’s absence.
Review, prioritize, assign, and track work orders, setting work deadlines and holding teams accountable for scope and schedule.
Communicate daily priorities, expectations, assignment details, and task assignments to the workforce based on skills and performance.
Assist with developing, managing, and monitoring preventive and other maintenance programs.
Collaborate with teams to troubleshoot complex maintenance issues and projects.
Develop standard operating procedures with section leadership for Building Maintenance work functions.
Maintain system records, including Material Safety Data Sheets, as-built drawings, specifications, and operations and maintenance manuals.
Represent the section on projects and installations involving carpentry, painting, plumbing, HVAC, and electrical systems, and participate in design planning and review.
Coordinate with airport sections, airlines, tenants, vendors, contractors, City personnel, and employees to communicate work scope and schedules, assess operational impacts, and resolve questions or issues.
Train unit leaders and workforce members on work tasks.
Hire, develop, and manage the performance of assigned staff; monitor employee goals, counsel, coach, instruct, evaluate, and initiate or enforce disciplinary actions as appropriate.
Inform the Building Maintenance Manager of performance or operational issues.
Conduct succession planning and develop high-performing employees for future leadership responsibilities and business continuity.
Perform administrative functions, including scheduling overtime, approving benefit-time requests and security documents, maintaining records as an Authorized Signature Official, developing training materials, tracking work orders, and providing updates to leadership.
Assist with budget development and manage section procurements, including ordering supplies and materials, obtaining services, managing requisitions and payments, and coordinating contractor and City maintenance activities.
Promote compliance with occupational health and safety policies, procedures, and programs, and prepare accident and injury reports as necessary.
Perform other job-related duties as required.