Airline Lounges General Manager
About The Position
Sodexo Live!'s Airport Lounge Segment is seeking a General Manager for their premium client, Lufthansa Lounge at Dulles International Airport in Dulles, VA. This role is responsible for the daily operations and service staff of a premium lounge that serves elite passengers, offering relaxation and food/beverage services. The General Manager will be hands-on, actively involved in daily service operations, and responsible for food and beverage operations, supervisors, bartenders, and custodial staff. The ideal candidate will have strong food & beverage knowledge, a keen eye for detail, excellent service standards, and exceptional team leadership skills. Financial management, including cost controls and P&L oversight, is also a key responsibility.
Requirements
- Work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization.
- Experience in a UNION environment.
- GM level experience in an elevated, to fine dining, concept or location.
- Experience in premium suites/arenas services, cruise lines, premium high volume catering preferred.
- Ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service.
- Flexibility to take on additional responsibilities as needed.
- Working knowledge of automated food inventory, ordering, production, and management systems.
- Experience in financials, preparation, and oversight.
- Bachelor's Degree or equivalent experience.
- Minimum 5 years of Management Experience.
- Minimum 5 years of Functional Experience.
Nice To Haves
- Experience in premium suites/arenas services, cruise lines, premium high volume catering.
Responsibilities
- Oversight of daily food operations and delivery of a high-quality product.
- Achieve company and client financial targets and goals.
- Develop and maintain client and customer relationships.
- Motivate, coach, mentor, and develop frontline (hourly) staff.
- Ensure Sodexo standards are met, including compliance with company food and physical safety programs.
- Manage Profit and Loss, inventory, and fiscal responsibilities of operating a stand-alone business.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities
- Tuition Reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
