Airline Customer Service Representative at AUS Airport - $21 /hr

Hallmark Aviation Services•Austin, TX
•Onsite

About The Position

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... peace of mind. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). We cater to a distinctive clientele.

Requirements

  • At least 18 years of age, high school graduate or G.E.D equivalent.
  • Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.
  • Eligible to work in the United States
  • English proficient, other languages are a plus.
  • Reading & comprehension of reference materials, instructions, policies & procedures
  • Computer savvy
  • Background Check, Fingerprinting required
  • DRUG SCREENING REQUIRED AT TIME OF HIRE

Nice To Haves

  • SPANISH SPEAKING A PLUS!
  • Eager to learn new skills
  • Organized and logical thinker
  • Make quick and rational decisions
  • Problem Solving
  • Ability to adapt quickly to unforeseen situations
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a dynamic environment

Responsibilities

  • Learn behind-the-scenes workings of an international airport.
  • Rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
  • Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
  • Enjoy the opportunity to professionally interact with high-profile passengers.
  • Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Benefits

  • Excellent advancement opportunities
  • Paid Training
  • Dynamic Workplace
  • Medical benefits (Full-Time Employees)
  • Voluntary dental, vision, and a matching 401k plan
  • Amazon Incentives
  • Refer-a-friend program
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