Aircraft Dispatch and Flight Planning Coordinator (Onsite)

RTX•Annapolis, MD

4d•Onsite

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Collins Aerospace’s ARINCDirect flight support services offer a single, comprehensive suite of services and support for streamlined, flight operations – from takeoff to landing, and everything in between. Across the country and around the globe. Our ARINCDirect flight support services provide best-in-class flight planning, cabin connectivity and flight operations management. As an Aircraft Dispatcher and Flight Plan Coordinator who facilitates ARINCDirect flight services; you will be providing business aviation customers with the tools, information, and empowerment they need to effectively satisfy aviation customer requests. Also, you will be striving to create a cooperative atmosphere where knowledge is shared amongst team members to provide best-in-class service to our customers.

Requirements

Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years of relevant experience.
Experience in any of the following: aircraft dispatch, air traffic control, flight planning, aviation, meteorology, or certified pilot.
PC operating experience in a professional environment including standard office suite.
Must be able to communicate well both verbally and in written form.
Ability to handle multiple customer requests simultaneously and accurately.
Work well in a team environment.

Nice To Haves

Bilingual (Spanish) desired.
FAA Dispatcher Certificate.

Responsibilities

Be responsible for interacting with business aviation customers (pilots, dispatchers, flight operations, air traffic control) via telephone and email exchanges during all phases of flight planning and operations.
Create and disseminate computed flight plans including: assessment of weather conditions, NOTAMs, weight and balance, runway analysis, and aircraft performance calculations.
Relay sensitive aviation messages.
Provide logistical assistance for flight crews.
Provide customer account, software, troubleshooting, and training support.
Flexible coverage of multiple shifts in support of 24/7 operations, including holidays and weekends.
The Flight Coordinator position is an essential personnel position meaning that you may be required to report for work during inclement weather.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.