Dispatch Coordinator

Neste

3d • $67,000 - $75,000 • Hybrid

About The Position

We are looking for a Dispatch Coordinator to join our Logistics and Operations team in Hutchinson, MN. This role focuses on dispatching our internal Sterling Logistics fleet, along with outside carriers on various loads. You will work closely with the Head of Logistics & Operations, the trading team, rail operations, and Sterling Logistics’ management and internal mechanic shop. In this role, you will serve as a key logistical link, connecting our supply feedstocks to our transload network across the Midwest, while prioritizing cost efficiency and safe ways of working.

Requirements

• High school diploma or GED required
• Basic knowledge of Google Suite tools
• Experience with data entry
• Strong communication skills (written and verbal) through phone, text, email, and various systems
• Ability to work under pressure and real-time problem solving skills

Nice To Haves

• Associate’s or Bachelor’s degree preferred

Responsibilities

• Organize daily schedules, assign workloads, and manage the arrivals and departures of Sterling Logistics’ drivers of your designated region
• Coordinate outside haulers when Sterling Logistics is unable to carry the load, ensuring we’re being quoted market-rate freight costs and that we are receiving quality service
• Track driver locations throughout their day to ensure they are being efficient in their driving routes and offer optimization of routes based on habits
• Offer real-time solutions when unexpected issues arrive, such as equipment breakdowns, sudden product unavailability, driver schedule conflict, etc.
• Act as primary point of contact between drivers, suppliers, site managers, mechanics, and internal trading team. This requires high-volume communication via phone, systems, and email.
• Maintain internal ERP system with accurate records, uploading shipping documentation in a timely manner, and working with billing team as questions arise.

Benefits

• Competitive salary: $67,000 - $75,000
• 100% company-paid health and dental insurance for the employee
• 401(k) retirement plan with 7% company match and 5.2% profit share contributions (after 90 days)
• 3 weeks of paid time off
• Bonus Program
• Hybrid way of working: 3 days in office, 2 days remote

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED