Air Operations Manager
About The Position
The Air Operations Manager is responsible for directing the import and/or export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation. Monitors team productivity and assigns new accounts Establishes new accounts, based upon review of POA’s and completed client information sheets, etc. Initiates and handles new client start up processes Trains individuals within teams to take responsibility of new client accounts Maintains customer relationships Reviews daily reports to eliminate potential errors Resolves problems, troubleshoots Reviews and addresses accounting discrepancies Manages employees including interviewing, hiring, training, evaluation, and coaching Ensures assigned work group members have recorded time and attendance Oversees on-site technologies Offers support to other stations as needed Attends industry related seminars, conferences, etc. Other duties as required and assigned
Requirements
- Bachelor’s degree from a 4 year college or university preferred
- Minimum 4 to 7 years relevant experience and/or training; or an equivalent combination of education and experience
- In-depth knowledge of international air freight procedures, customs regulations, AES, AMS, TSA, IATA/ICAO rules, and Incoterms
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Responsibilities
- Directing the import and/or export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation.
- Monitoring team productivity and assigning new accounts.
- Establishing new accounts, based upon review of POA’s and completed client information sheets, etc.
- Initiating and handling new client start up processes.
- Training individuals within teams to take responsibility of new client accounts.
- Maintaining customer relationships.
- Reviewing daily reports to eliminate potential errors.
- Resolving problems and troubleshooting.
- Reviewing and addressing accounting discrepancies.
- Managing employees including interviewing, hiring, training, evaluation, and coaching.
- Ensuring assigned work group members have recorded time and attendance.
- Overseeing on-site technologies.
- Offering support to other stations as needed.
- Attending industry related seminars, conferences, etc.
- Performing other duties as required and assigned.
Benefits
- Access wages early with the Rain financial wellness app.
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
