Air Operations Associate

DF Young • Eddystone, PA

3d

About The Position

The Air Export Coordinator manages and facilitates the export of goods by air freight from the United States to international destinations. The role ensures shipments meet regulatory requirements, customer specifications, and company policies while helping minimize delays and optimize logistics operations. It coordinates schedules, documentation, and cargo handling with customers, freight forwarders, airlines, and customs officials. Proactively managing shipment details and resolving issues supports customer satisfaction, operational excellence, and the company’s global supply chain performance.

The coordinator manages multiple shipments and deadlines, communicates clearly with stakeholders, reviews documentation, resolves discrepancies and compliance issues, and uses shipment tracking systems and logistics software to monitor cargo and maintain accurate records. The role also applies problem-solving skills to address delays and regulatory changes.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in air export coordination, freight forwarding, or logistics.
• Strong knowledge of air export documentation and regulatory compliance.
• Proficiency with shipment tracking systems and Microsoft Office applications.
• Excellent communication and organizational skills.

Nice To Haves

• An associate or bachelor’s degree in logistics, supply chain management, or a related field.
• Experience with international customs regulations and Incoterms.
• Familiarity with global air freight carriers and their operational procedures.
• A logistics or supply chain management certification, such as IATA or CILT.
• Ability to use transportation management systems (TMS) or freight forwarding software.
• Multilingual skills, especially Spanish or Mandarin, to support international communication.

Responsibilities

• Coordinate and schedule air export shipments to ensure timely and accurate cargo delivery.
• Prepare and review export documentation, including airway bills, commercial invoices, and customs declarations.
• Communicate with customers, freight forwarders, airlines, and customs brokers to confirm shipment details and resolve issues.
• Monitor shipment status and proactively address delays or discrepancies.
• Ensure compliance with relevant export regulations, including customs and security requirements.
• Maintain accurate shipment records and prepare reports on export activities.
• Collaborate with internal teams, including sales, warehouse, and customer service, to support export processes.
• Assist in resolving billing and invoicing issues related to air export shipments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED