Air & Ocean Specialist, Intermediate

Buckland•El Paso, SC

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for an Air & Ocean Specialist, Intermediate

Requirements

High school diploma or equivalent.
Minimum two years of relevant work experience.
Intermediate MS Office experience.
Strong verbal and written communication skills.
Strong attention to detail and ability to handle multiple tasks.
Excellent problem solving and decision-making skills.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in Canada/USA/MX.

Nice To Haves

Good written and verbal communication skills.
Driven by results working in a fast paced environment.

Responsibilities

Coordinate the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and control all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.
Provide the highest level of customer service to clients.
Responsible for all Import of Air & Ocean shipments by working with forwarders on daily basis and ensuring POD is supplied.
Expedite and trace as required.
Determination of profit levels and billing.
Process required customs documentation.
Development, implementation, and maintenance of department processes.
Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
Maintain a well-organized calendar to balance meetings, tasks, and future initiatives.
Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.