Customs Import Specialist- Air & Ocean Release
About The Position
At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another. For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care. About the Role: Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently during evening hours, while delivering outstanding service.
Requirements
- Ability to represent GHY professionally and collaborate effectively
- Strong prioritization skills in a fast-paced, changing environment
- Self-motivated and able to work independently
- Exceptional attention to detail and problem-solving skills
- Proficiency in Outlook, Word, and Excel
- Excellent oral and written communication skills
- Ability to meet tight deadlines
- Completion of Grade 12 Education
Nice To Haves
- Prior Brokerage Services/Logistics Experience Preferred
Responsibilities
- Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs
- Process entries for ocean and air shipments
- Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions
- Review documentation to ensure complete entry packages before processing
- Communicate internally and externally with carriers, vendors, and clients via phone and email
- Monitor entry dashboards and escalate “moment of truth” issues to the Production Manager
- Perform other duties as required
Benefits
- Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage.
- Access to our internal university, leadership development program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
