Air Logistics General Manager - ATL

Worldwide Flight Services, Inc.•Atlanta, GA

23d•Onsite

About The Position

The Air Logistics General Manager at the KATL location plans, directs, and coordinates warehouse and freight cargo operations through subordinate personnel in a dynamic environment. The role manages and motivates warehouse and airport ramp personnel in a 24/7/365 operation and works with upper management to formulate administrative and operational policies and procedures. The General Manager reviews daily operations, expenditures, financial and operations reports, and makes recommendations to improve profitability and operational efficiency, including recommendations for capital expenditures and approval of requisitions within the facility budget. The position is responsible for maintaining operational security and compliance with the corporate security program, TSA legislation, and other applicable airport and government regulations. This includes implementing the site-specific security plan, ensuring staff display company identification, completing required audits, and enforcing administrative policies, safety rules, and regulations. The General Manager also oversees investigations of facility complaints and may negotiate supplier contracts. The role leads staffing and personnel activities, including developing managers, participating in recruitment and hiring, supporting employee relations and conflict resolution, and contributing to performance appraisals and disciplinary actions. It prepares regular operational reports and ensures that airport ramp and warehouse personnel follow safety standards and carrier service-level requirements. The position requires flexibility to work across a 24/7 schedule according to business needs.

Requirements

Bachelor's degree or five years of related experience and/or training, or an equivalent combination of education and experience.
Prior experience managing a workforce of 200 or more employees.
8–10 years of leadership and management experience.
Leadership skills and the ability to train and develop managers and front-line personnel.
Ability to continually respond and prioritize in a fluid work environment.
Ability to work across a 24/7 schedule based on business needs.
Strong organizational, written communication, and verbal communication skills.
Ability to lift up to 50 lbs.
Ability to work indoors and outdoors in varied temperatures and weather conditions, including rain, wind, heat, and cold.
Ability to stand for an entire shift and move long distances across facilities.
Maintain regular and punctual attendance consistent with applicable standards.

Nice To Haves

Airline, logistics, or transportation experience.
English proficiency in reading, writing, speaking, and listening.
Mental abilities such as visual observation and identification and mental rotation.
Interpersonal skills, including customer service and dependability.
Computer literacy and proficient use of software or computer programs such as MS Office and SAP.
Knowledge of advanced arithmetic and mathematics.
Knowledge of airline codes, prefixes, and common air freight abbreviations.
Comprehension of airway bills.
Attention to detail.
Ability to prepare written documents, communications, and counseling notices.
Ability to act in a managerial position and give direction to Supervisors.

Responsibilities

Plan, organize, lead, and control staff to promote teamwork, self-motivation, and pride in a diversified and multicultural workplace.
Develop next-level leaders and managers in leadership and management skills.
Supervise staff to meet business needs and carrier Service Level Agreement performance standards.
Prepare weekly and monthly operational reports and special reports requested by senior leaders.
Ensure operational leaders monitor and instruct Airport Ramp and Warehouse Agents to follow applicable safety rules and standards.
Participate in recruiting, interviewing candidates, and making hiring decisions.
Assist with employee relations and conflict resolution; prepare performance appraisals and provide input for counseling and terminations.
Maintain security in accordance with ATL Airport Police, TSA, USCBP, and FAA regulations, including challenging people without airport identification in WFS warehouses or Airport Operational Areas.
Maintain airport employment records and appointments, including airport badge appointments, USCBP interviews, and other required government meetings.
Plan, direct, and coordinate warehouse and freight cargo operations through subordinate personnel.
Review daily operations, expenditures, and financial and operational reports; recommend actions to improve profits and operational efficiency.
Maintain required operational security controls, implement the site-specific security plan, ensure staff display company identification, and complete required audits.
Enforce administrative policies, procedures, safety rules, and government regulations.
Direct investigations into internal and external complaints relating to the facility.
Recommend capital expenditures and approve equipment, material, and supply requisitions within the facility budget.
May negotiate contracts with equipment and materials suppliers.