Air Import Manager - Los Angeles, CA

CMA CGM•Los Angeles. Ca, CA

1d•Onsite

About The Position

The Air Freight Manager is responsible for overseeing and managing all air freight import and export operations to ensure timely, compliant, and cost‑effective movement of goods. This role provides leadership to air operations staff, ensures adherence to international trade regulations, builds strong carrier and customer relationships, and drives operational excellence and profitability.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent work experience)
5+ years of air import/export or freight forwarding experience
Strong knowledge of IATA regulations, Incoterms, and international trade compliance
Experience working with TMS/FMS systems and MS Office
Strong leadership and people‑management skills
Excellent organizational and problem‑solving abilities
High attention to detail and compliance accuracy
Customer‑focused mindset with strong communication skills
Ability to work in a fast‑paced, deadline‑driven environment

Nice To Haves

2+ years in a supervisory or managerial role
IATA/FIATA Air Cargo Certification
Customs compliance or trade certification (e.g., CCS, CTPAT knowledge)

Responsibilities

Manage end‑to‑end air import and export operations, including bookings, documentation, customs coordination, and delivery
Ensure shipments comply with international air transport regulations (IATA), customs laws, and trade compliance requirements
Monitor shipment milestones to ensure on‑time departures and arrivals
Resolve shipment delays, discrepancies, or service failures proactively
Oversee preparation and accuracy of air waybills (MAWB & HAWB), invoices, packing lists, and regulatory filings
Ensure compliance with TSA, FAA, CBP, and international customs regulations
Stay current on changing trade laws, tariffs, and security requirements
Lead, train, coach, and develop air import/export staff including supervisors
Assign workloads, establish priorities, and ensure productivity standards are met
Conduct performance evaluations and support career development
Serve as escalation point for key clients and service issues
Maintain strong relationships with airlines, ground handlers, customs brokers, and overseas agents
Support commercial teams with pricing, routing solutions, and service capabilities
Control operational costs and improve margins
Review job files for accurate billing and profitability
Monitor KPIs including on‑time performance, cost per shipment, and customer satisfaction
Support audits, reporting, and continuous improvement initiatives

Benefits

Competitive Paid Time Off
401(k) with company match
Health insurance
Employee benefits platform with discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
Pet insurance
Multiple health plans (company contribution to health savings account)
Prescription, dental and vision coverage
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
Flexible Paid Time Off programs including company paid holidays
Tuition reimbursement program