(USA) Air Import Agent

Morrison Express•Compton, CA

8d•Onsite

About The Position

This role is responsible for managing and processing high-volume import transactions for clients. Key duties include tracking cargo, processing documentation, ensuring regulatory compliance, communicating with stakeholders, and maintaining accurate records for billing and accounting.

Requirements

Experience with Morrison Express systems.
Knowledge of IATA and CFR regulations for hazardous materials.
Ability to process high-volume and/or complex import transactions.
Proficiency in matching documentation from carrier operators with pre-advice.
Skill in opening files on the freight management system (FMS).
Capability to communicate effectively with customers, carriers, and other offices/agents.
Experience in generating freight transfers with appropriate documentation.
Ability to process bills of lading and provide clear instructions.
Experience in issuing delivery orders to carriers/truckers.
Familiarity with ITs and permits to transfer.
Ability to obtain necessary documents and charges before releasing freight.
Skill in verifying carrier invoices before payment approval.
Experience in tracing lost freight and shortages.
Ability to file preliminary notices of claim.
Proficiency in ensuring files contain all necessary documentation in correct sequence.
Ability to develop clear, concise, accurate records for accounting.
Understanding of company guidelines for tracking and billing milestones.

Responsibilities

Track cargo arrival prior to arrival and update FMS milestones as per company guidelines.
Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.
Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
Obtain documentation from carrier operators, match it with pre-advice and open files on the freight management system (FMS).
Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.
Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.
Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoice process.
Generate freight transfer and support it with appropriate documentation.
Process bills of lading and provide clear instructions to the team for handling each shipment.
Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.
Communicate timely with clients to set up and complete delivery of shipments.
Issue delivery orders to carriers/truckers to arrange timely delivery.
Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations / agents involved of these actions.
File preliminary notices of claim.
Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.
Complete all tracking and billing milestones as set forth by company guidelines.
Perform any other duties that may be assigned by management.