(USA) Air Import Agent

Morrison Express•Compton, CA

1d•$21 - $28•Onsite

About The Position

This role is responsible for managing air import transactions, ensuring efficient cargo movement, accurate documentation, and timely communication with clients and partners. The Air Import Agent will process high-volume import transactions, track cargo, manage billing, and ensure compliance with regulations.

Requirements

Experience with air import transactions.
Proficiency in processing high-volume and/or complex import transactions.
Ability to handle booking, billing, and classifications.
Experience processing data through Morrison Express systems.
Knowledge of obtaining consular and other government agency releases.
Ability to check shipments in the warehouse and verify shipping documents.
Experience obtaining documentation from carrier operators and matching it with pre-advice.
Skill in opening files on the freight management system (FMS).
Ability to work closely with sales and account managers.
Strong communication skills for interacting with customers, carriers, and other offices/agents.
Ability to notify customers/brokers of product arrival and charges.
Experience generating freight transfers and supporting them with documentation.
Proficiency in processing bills of lading.
Knowledge of regulations for shipments of hazardous materials (IATA, CFR).
Ability to communicate timely with clients for delivery setup and completion.
Skill in issuing delivery orders to carriers/truckers.
Experience completing inbound moves, including ITs and permits to transfer.
Ability to obtain necessary documents and charges before releasing freight.
Skill in verifying carrier invoices before payment approval.
Experience tracing lost freight and shortages.
Ability to follow up with airlines/shipping lines and inform relevant parties.
Experience filing preliminary notices of claim.
Ability to ensure files contain all necessary documentation in correct sequence.
Skill in notifying parties about completed payable and receivable documents.
Ability to develop accurate records for accounting department.
Proficiency in completing tracking and billing milestones.

Responsibilities

Track cargo arrival prior to arrival and update FMS milestones as per company guidelines.
Receive, review, and process high-volume and/or complex import transactions for clients to include booking, billing, classifications, processing data through Morrison Express systems, and obtaining consular and other government agency releases as appropriate.
Check shipments in the warehouse as needed to ensure that all shipping documents correspond to actual shipments.
Obtain documentation from carrier operators, match it with pre-advice and open files on the freight management system (FMS).
Work closely with sales, account managers or sales office to respond expeditiously to customers’ needs.
Communicate to customers, carriers, and other offices/agents in a quick and thorough manner.
Notify customers/brokers of product arrival and charges associated with these services; to do the same with the invoice process.
Generate freight transfer and support it with appropriate documentation.
Process bills of lading and provide clear instructions to the team for handling each shipment.
Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the IATA, CFR.
Communicate timely with clients to set up and complete delivery of shipments.
Issue delivery orders to carriers/truckers to arrange timely delivery.
Complete all inbound moves; this includes, but is not limited to, ITs and permits to transfer.
Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
Trace lost freight and shortages; to follow-up with airlines/shipping lines and inform all stations / agents involved of these actions. File preliminary notices of claim.
Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the accounting department to properly credit and bill A/R and A/P.
Complete all tracking and billing milestones as set forth by company guidelines.
Perform any other duties that may be assigned by management.