AI Workforce - Endpoint Technical Lead (Delivery Focused)

Avanade•Raleigh, NC

10d•$150,000 - $200,000

About The Position

The AI Workforce Endpoint Technical Lead is a senior technical leadership role responsible for architecting and delivering enterprise endpoint solutions across Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and related Microsoft technologies. The role provides technical direction for large-scale endpoint transformation programs and ensures successful delivery, operational excellence, and adherence to architecture, security, and quality standards throughout the project lifecycle. The lead serves as the primary technical authority for endpoint transformation programs, guiding delivery from planning through deployment and stabilization. The position combines hands-on endpoint engineering and automation with technical governance, client leadership, team mentoring, and operational transition support. It works with client stakeholders and project, engineering, security, infrastructure, and operations teams to resolve complex technical challenges and deliver secure, stable, supportable endpoint platforms. Success includes delivering transformation programs on time, within scope, and to agreed quality standards; resolving risks and blockers; improving consistency through automation and reusable assets; ensuring operational readiness and knowledge transfer; and developing endpoint delivery teams. Avanade describes itself as an inclusive, diverse, and equitable workplace and highlights development opportunities, Microsoft training and certifications, client projects, and talent mobility. Compensation varies by location and experience. Listed U.S. salary ranges are: California and New York/New Jersey, $175,000–$200,000; District of Columbia, Maryland, Massachusetts, and Washington, $170,000–$190,000; Illinois and Minnesota, $165,000–$185,000; and Cleveland, Colorado, Maine, and Virginia, $150,000–$170,000.

Requirements

Five or more years of enterprise endpoint management experience in complex environments.
Deep expertise deploying and managing enterprise endpoint solutions with Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and mobile device management technologies.
Strong knowledge of hybrid endpoint management architectures and co-management approaches.
Proficiency with Entra ID, role-based access control, Conditional Access, endpoint security, and Microsoft Purview compliance capabilities.
Experience establishing and implementing security and compliance configurations across enterprise endpoint environments.
Familiarity with Microsoft 365 administration tools and Endpoint Analytics for monitoring, reporting, optimization, and continuous improvement.
Proven experience leading end-to-end device lifecycle management, including provisioning, configuration, application deployment, patching, security, support, and retirement.
Expertise designing and implementing Windows Autopilot provisioning workflows and zero-touch deployment models.
Experience leading large, complex endpoint transformation programs across multiple business units, regions, or technology environments.
Ability to define and enforce delivery standards, architecture patterns, technical controls, and reusable accelerators.
Experience integrating endpoint solutions with automation and operational tooling to improve efficiency and reliability.
Strong leadership experience delivering enterprise endpoint and workplace transformation programs.
Exceptional stakeholder management and communication skills across technical, operational, and executive audiences.
Experience leading technical teams within large, complex enterprise environments.
Proven ability to manage competing priorities while maintaining delivery quality, technical integrity, and program outcomes.
Experience conducting architecture reviews, risk assessments, operational readiness reviews, and technical governance activities.
Strong collaboration skills across project management, security, identity, infrastructure, networking, application, and operations teams.
Recognized endpoint expertise, extensive hands-on experience delivering enterprise endpoint solutions at scale, and ability to resolve complex delivery challenges.
Effective communication with technical and business stakeholders, including translating complex technical concepts into clear, actionable decisions.
Mentoring and technical leadership skills, with interest in developing others and building high-performing teams.
Ability to thrive in large, complex enterprise environments where technical leadership, pragmatism, and execution are critical.
Hold or actively pursue relevant Microsoft certifications such as MD-102, AZ-140, SC-300, or MS-102.

Nice To Haves

Relevant Microsoft certifications such as MD-102 and AZ-140 are highly desirable.
Holding or actively pursuing Microsoft certifications such as MD-102, AZ-140, SC-300, or MS-102.

Responsibilities

Lead the architecture and delivery of enterprise endpoint solutions across Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and mobile device management platforms.
Serve as the primary technical authority for endpoint transformation programs from planning through deployment and stabilization.
Define and maintain technical standards, implementation patterns, reference architectures, and deployment methodologies.
Oversee technical governance, risk management, and quality assurance across endpoint delivery programs.
Provide architectural guidance for endpoint security, compliance, identity integration, application delivery, and device lifecycle management.
Act as the senior escalation point for complex technical issues and deployment challenges.
Design and implement automation for device provisioning, application deployment, compliance management, reporting, and operational support.
Integrate endpoint management platforms with Microsoft 365, Entra ID, PowerShell automation, Power Platform, and operational tooling.
Develop reusable deployment assets, engineering standards, and accelerators to improve delivery quality and consistency.
Drive continuous improvement through Endpoint Analytics, operational reporting, platform optimization, and automation.
Lead technical workstreams across large endpoint transformation and modernization programs.
Ensure adherence to architecture standards, security baselines, deployment controls, and operational best practices.
Conduct architecture reviews, deployment readiness assessments, technical quality reviews, configuration audits, and risk assessments.
Coordinate with project managers, engineering teams, security stakeholders, infrastructure teams, and client IT teams to remove blockers and maintain program momentum.
Support operational readiness, knowledge transfer, documentation, stabilization, and support handoff.
Advise client stakeholders throughout the delivery lifecycle and translate complex requirements and risks into clear decisions and actionable delivery plans.
Lead client-facing technical workshops, architecture reviews, program checkpoints, and executive-level delivery briefings.
Build working relationships across client technology, security, operations, and business teams.
Mentor endpoint engineers and architects in delivery methodologies, engineering practices, and Microsoft endpoint technologies.
Build technical capability through coaching, peer reviews, technical communities, and knowledge-sharing activities.
Contribute to internal standards, reference architectures, automation frameworks, delivery playbooks, and reusable assets.

Benefits

Competitive salary and benefits package.
Flexible working arrangements.
Health and well-being support.
Financial planning tools.
Access to Microsoft training and certification programs, with dedicated learning time and funding support.
Internal endpoint and Modern Workplace practitioner community, communities of practice, internal events, and shared knowledge resources.
Development and training opportunities and talent mobility across local and global projects.
Medical, dental, vision, life, and long-term disability coverage.
401(k) plan.
Bonus opportunities.
Paid holidays and paid time off.
Mentoring and coaching from experienced leaders.
Training resources, certifications, and learning paths.