AI Transformation Solutions Consultant

Google • Kirkland, WA

2d • $224,000 - $311,000

About The Position

As an AI Transformation Solutions Consultant, you will bridge frontier AI capabilities with global vendor operational delivery. You will work alongside strategic Global System Integrator (GSI) delivery partners to co-create, test, and deploy automated support AI solutions, moving vendor service models from traditional labor arbitrage toward AI-first intelligence orchestration. The role requires strategic direction, technical understanding, operational problem-solving, and the ability to navigate complexity.

You will own strategic solutions and data-backed outcomes for one or more scaled services of considerable scope and impact. You will identify process breakdowns, work through ambiguity, and implement solutions that improve service speed and quality. As an organizational leader, you will provide technical judgment and advocate for AI transformation to senior leaders and cross-functional stakeholders, with accountability for the viability and impact of AI solutions applied to scaled services within Cloud.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 15 years of experience in technical vendor strategy and operations, solutions consulting, software engineering, technical program management, or technical delivery management.
• Experience leveraging generative AI, Large Language Models (LLMs), and agentic automation to transform enterprise business workflows and support operations.

Nice To Haves

• Deep subject matter expertise in Google Cloud Platform (GCP), Gemini Enterprise architecture, or enterprise cloud support ecosystems.
• Demonstrated track record of managing large-scale global vendor partnerships (GSIs) and leading multidisciplinary cross-functional technical or innovation initiatives.
• Exceptional executive presence and communication skills, with the ability to influence without direct authority across a complex matrixed organization.

Responsibilities

• Lead the evolution of globally distributed vendor networks and offshore delivery centers into high-velocity, automated support engines.
• Partner with internal Google Cloud Engineering, QA, and Support teams to co-create and embed agentic AI modules, including AI-Assisted Case Review, Autonomous Support Agents, and RAG-grounded diagnostic tools.
• Design and implement next-generation governance and quality frameworks, shifting from contract management to consultative, outcome-based performance metrics.
• Act as a strategic leader and technical advisor for vendor strategy, addressing execution gaps and increasing partnership maturity.
• Drive outcomes focused on operational efficiency, tokenization, automation realized through Gemini Enterprise, and measurable business impact.

Benefits

• 25% bonus target
• Equity
• Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior