AI & Technology Enablement Specialist

M3USA•Dallas, TX

3d•Remote

About The Position

The AI & Technology Enablement Specialist works on The Medicus Firm’s Operations team, helping recruiters work more efficiently and improving the experience for clients and candidates. The role turns AI and technology investments into practical tools that teams use, while maintaining the systems that support the business, including CRM, ATS, and sales operations. The specialist evaluates AI and technology vendors, manages approved tool integrations from kickoff through go-live, and develops training and AI-supported workflows for recruiting, sales, and marketing. The role tracks tool adoption and feedback, maintains technology and license inventories, supports sales reporting and CRM data quality, and identifies opportunities to automate sales operations tasks.

Requirements

Bachelor’s degree in business, information systems, or a related field, or equivalent experience.
At least 3 years of experience in technology enablement, solutions, implementation, customer success, revenue operations, or sales operations.
Hands-on experience implementing or supporting a CRM or ATS such as Bullhorn, Salesforce, HubSpot, or similar.
Proven track record rolling out AI tools or automation to non-technical teams.
Strong facilitation skills, including comfort leading vendor calls and leadership discussions.
Ability to document workflows and write clear, plain-language guides.
Comfort working with data, building reports, identifying quality issues, and explaining their meaning.

Nice To Haves

Experience in staffing, recruiting, physician recruitment, or healthcare technology.

Responsibilities

Lead discovery and evaluation calls with AI and technology vendors, document findings, and drive go/no-go decisions.
Own approved AI tool integrations from kickoff through go-live, coordinating leadership, IT, and vendors.
Design and deliver training tailored to the work of recruiters, sales, and marketing teams.
Partner with team leads to build and roll out AI-supported workflows for sourcing, outreach, screening, and reporting.
Track adoption, gather feedback, refresh training, and retire tools that are not delivering value.
Maintain an inventory of AI and technology tools, licenses, renewals, and owners.
Support sales leadership with pipeline reporting, CRM hygiene, and contract and proposal templates.
Identify sales operations tasks suitable for automation or AI assistance.
Define and maintain CRM/ATS data standards, perform quality checks, and coach staff on data entry.