AI & Technology Enablement Specialist

M3USA•Dallas, TX

7h•Remote

About The Position

The AI & Technology Enablement Specialist sits within The Medicus Firm’s Operations team and helps turn AI and technology investments into tools used in everyday work, while maintaining the systems that support the business, including CRM, ATS, and sales operations. The role partners with leadership, IT, vendors, recruiters, sales, marketing, and team leads to evaluate and implement technology, develop practical workflows and training, monitor tool adoption, and maintain reliable operational data.

Requirements

Bachelor’s degree in business, information systems, or a related field, or equivalent experience.
At least 3 years of experience in technology enablement, solutions, implementation, customer success, revenue operations, or sales operations.
Hands-on experience implementing or supporting a CRM or ATS such as Bullhorn, Salesforce, HubSpot, or similar.
Proven track record rolling out AI tools or automation to non-technical teams.
Strong facilitation skills, including comfort running vendor calls and leadership discussions.
Ability to document workflows and write clear, plain-language guides.
Comfort working with data, building reports, spotting data quality issues, and explaining their meaning.

Nice To Haves

Staffing, recruiting, physician recruitment, or healthcare technology experience.

Responsibilities

Lead discovery and evaluation calls with AI and technology vendors, document findings, and drive go/no-go decisions.
Own integration of approved AI tools from kickoff through go-live, bridging leadership, IT, and vendors.
Design and deliver training tailored to recruiters, sales, and marketing teams.
Partner with team leads to build and roll out AI-supported workflows for sourcing, outreach, screening, and reporting.
Track adoption, gather feedback, refresh training, and retire tools that are not effective.
Maintain an inventory of AI and technology tools, licenses, renewals, and owners.
Support sales leadership with pipeline reporting, CRM hygiene, and contract and proposal templates.
Identify sales operations tasks suitable for automation or AI assistance.
Define and maintain CRM/ATS data standards, run quality checks, and coach staff on data entry.