AI Strategy & Market Intelligence Manager

Amadeus • New York, NY

6d • Hybrid

About The Position

The AI Strategy & Market Intelligence Manager will help shape the future of AI Assistance in travel. The role maps a fast-moving ecosystem, decodes market signals, and translates evidence into strategic options for Amadeus. It operates at the intersection of market intelligence, product strategy, early-stage commercial thinking, and executive communication, helping the team determine where to play and how to win.

The position is part of the AI Delivery Hub, which brings together multidisciplinary teams to design, build, and deliver AI products and solutions end-to-end. The AI Assistant team focuses on incubating AI-native solutions for how travelers plan, book, and service trips through emerging AI interfaces. Within it, the Commercial & Strategy Team engages with the broader AI assistant ecosystem, identifies opportunities, assesses customer and traveler value, and shapes commercial frameworks.

Requirements

• 7–10+ years of experience in Strategy Consulting, Corporate Strategy, Market Intelligence, Product Strategy, Competitive Intelligence, or related fields.
• Bachelor's degree required.
• Proven ability to conduct market assessments, ecosystem mapping, competitive intelligence, customer segmentation, and business opportunity analysis.
• Strong understanding of AI, Generative AI, AI Assistant ecosystems, platform business models, and emerging technology trends.
• Experience translating complex market signals into executive-level recommendations and strategic decisions.
• Strong analytical skills, including experience in market sizing, financial modeling, pricing, and business case development.
• Excellent storytelling and communication skills, including the ability to influence senior stakeholders through concise presentations and strategy papers.
• Experience working in fast-changing technology environments characterized by ambiguity and rapid innovation.

Nice To Haves

• MBA or equivalent strategic consulting experience.

Responsibilities

• Map and maintain a structured view of the AI assistant travel ecosystem, including key players, emerging standards and protocols, partnership dynamics, and business models.
• Conduct ongoing competitive intelligence and SWOT analysis, translating observations into actionable strategic recommendations for the team and senior stakeholders.
• Monitor competitor activity, product launches, integrations, partnerships, pricing signals, mergers and acquisitions, and technology shifts to identify opportunities and market dynamics.
• Track customer and traveler behavior, trends, and partner feedback to inform strategy, value propositions, positioning, and product direction.
• Lead market sizing, customer segmentation, and target customer definition for the AI Assistants segment, supporting prioritization and investment decisions.
• Contribute to early-stage business model design, pricing, go-to-market options, and value proposition framing with commercial, product, and leadership colleagues.
• Support early product lifecycle phases by defining potential markets, assessing market viability and risk, and shaping the evidence base for product and business decisions.
• Produce executive-ready strategy memos, competitive snapshots, market briefings, decision papers, and recommendation decks.
• Maintain a current, shared strategic view of the market so the team can act quickly on relevant external signals.

Benefits

• Competitive remuneration
• Individual and company annual bonus
• Paid vacation and holiday time off
• Health insurance
• Other competitive benefits
• Flexible hybrid schedule
• Professional development and online learning hubs with technical and soft-skills training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager