AI Strategist - Deployed

Mason•New York City, NY

10h

About The Position

Mason is hiring an AI Strategist to identify where AI can meaningfully improve a customer's business and lead the work from discovery through deployment and adoption. The role embeds with customer operators and executives to understand workflows, data, exceptions, and the value of potential improvements, then turns those findings into a deployment plan with defined scope, priorities, and success measures. The AI Strategist writes code to test ideas, works with customer data and APIs, builds prototypes, and contributes to integrations and debugging alongside Mason's engineers. The position owns customer communication, expectations, roadmaps, and delivery decisions, and leads rollout, training, and adoption. It also measures whether customer work improves and turns lessons from engagements into product decisions, deployment practices, and reusable tools. Mason is building an AI-powered company brain for the built world that brings together fragmented documents, databases, emails, and operational knowledge to help people and agents automate work and reduce errors. The role works directly with founders and decision makers at firms managing billions in assets under management, with opportunities to influence the product, deployment approach, and team.

Requirements

At least 4 years of experience across software engineering and technical customer delivery, including hands-on experience building and shipping software.
Experience personally driving a complex initiative to a result with customers and multiple stakeholders.
Executive presence, including the ability to turn difficult requests into workable plans and communicate hard messages while maintaining trust.
Strong coding skills in Python, TypeScript, or a similar language.
Ability to independently write, test, and debug software, build API integrations, and work in an existing codebase.
Product judgment, ability to learn quickly, and ownership of outcomes.
Hands-on experience building software and comfort continuing to work directly in code.

Responsibilities

Work with executives and operators to understand customer workflows, data, exceptions, and the value of possible improvements.
Identify valuable customer problems and shape solutions, including defining scope, priorities, and success measures.
Write code, work with customer data and APIs, and build working prototypes to test assumptions.
Own the engagement roadmap, customer communication, expectations, and decisions needed to keep delivery moving.
Contribute code and debug integrations alongside engineers.
Lead rollout, training, and adoption, and measure whether the customer's work improves.
Turn lessons from customer engagements into product decisions, deployment practices, and tools for future customers.