AI Solutions Specialist

Tarleton State University • Stephenville, TX

21h • Onsite

About The Position

Tarleton State University is seeking an AI Solutions Specialist in its Department of AI & Educational Technology. This entry-level professional position supports the adoption, education, and effective use of institutionally approved AI technologies across the university. The specialist serves as a resource for faculty and staff by providing consultation, training, documentation, and guidance for responsible AI integration into teaching, learning, research, and administrative operations. The role collaborates with university stakeholders to identify practical opportunities for emerging technologies, develop educational resources, evaluate applications, and help users build confidence with AI-enabled tools and workflows while supporting university priorities, policies, and governance.

This is an in-office position at the main campus in Stephenville, Texas. Normal work hours are Monday through Friday, 8 a.m. to 5 p.m., or as work requirements indicate. The position serves as a Campus Security Authority (CSA).

Requirements

• Bachelor's degree from an accredited institution, or an equivalent combination of education and experience.
• Two years of experience supporting, implementing, or training users on technology solutions.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated ability to learn and apply emerging technologies.
• Ability to explain technical concepts to users with varying levels of technical proficiency.
• Strong organizational, customer service, and problem-solving skills.
• Ability to maintain the security and integrity of critical infrastructure.

Nice To Haves

• Higher education experience.
• Experience delivering technology training or professional development.
• Familiarity with generative AI technologies and practical applications.
• Experience creating instructional materials, knowledge articles, or end-user documentation.
• Experience supporting technology adoption or organizational change initiatives.
• Knowledge of emerging AI technologies and trends.
• Ability to evaluate technology solutions and communicate recommendations.
• Ability to facilitate technology adoption through education, consultation, and collaboration.
• Commitment to continuous learning and professional development.
• Understanding of responsible and ethical AI use within a higher education environment.
• Ability to build positive working relationships across diverse university constituencies.

Responsibilities

• Develop and deliver training opportunities introducing faculty and staff to institutionally approved AI technologies.
• Create user guides, knowledge articles, instructional materials, demonstrations, reusable prompts, templates, and other educational resources.
• Promote AI literacy through workshops, presentations, one-on-one consultations, and group training sessions.
• Support faculty and staff in developing the knowledge and confidence to use AI technologies effectively.
• Encourage responsible, effective, and appropriate use of AI technologies in accordance with university guidelines and best practices.
• Consult with university departments to identify opportunities to incorporate AI technologies into teaching, learning, research, and administrative workflows.
• Help users evaluate AI capabilities that can improve productivity, collaboration, communication, and operational efficiency.
• Recommend institutionally approved AI solutions aligned with university needs and objectives.
• Stay current on emerging AI technologies and trends relevant to higher education.
• Assist with pilot initiatives, proof-of-concept activities, and evaluations of emerging technologies.
• Document findings, recommendations, best practices, and training resources to support continuous improvement.
• Collect feedback and adoption metrics to improve user engagement and technology enablement efforts.
• May provide guidance, training, and work direction to student employees supporting AI initiatives and related technology services.
• Perform other duties as assigned.
• Serve as a Campus Security Authority (CSA).

Benefits

• Comprehensive benefits package for full-time and qualifying part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level