AI Solutions Manager
About The Position
MOR Furniture is seeking an AI Solutions Manager to lead the practical adoption of AI across their business. This role focuses on identifying business opportunities, designing AI-driven solutions, and delivering measurable business results through collaboration with internal teams and external partners. The company is investing heavily in AI, automation, data intelligence, and process optimization as part of its digital transformation strategy to enhance customer experience, operational efficiency, and business decision-making. The AI Solutions Manager will act as a liaison between business operations and technology, working with leaders across various departments to find AI applications that improve productivity, automate workflows, enhance decision-making, and create business value. The ideal candidate will possess a strong understanding of business processes, practical AI knowledge, and project leadership skills. Success will be measured by the business impact of AI initiatives.
Requirements
- 5+ years of experience in Retail, E-Commerce, Supply Chain, Business Operations, Product Management, Process Improvement, or Technology Consulting.
- Working knowledge of Generative AI, Large Language Models (LLMs), ChatGPT, Claude, Gemini, Microsoft Copilot, Prompt and Context Engineering, Retrieval-Augmented Generation (RAG), AI Agents and Workflow Automation, APIs and System Integrations.
- Preferred Experience with SQL, Power BI or Tableau, Data Analysis, Business Reporting, KPI Development.
- Demonstrated ability to lead cross-functional initiatives, drive organizational change, manage multiple priorities, and deliver measurable business outcomes.
Nice To Haves
- Retail or furniture industry experience.
- Experience with ERP, POS, or merchandising systems.
- Experience implementing AI solutions in a business environment.
- Knowledge of inventory planning, purchasing, merchandising, or supply chain operations.
- Familiarity with Microsoft Azure AI, OpenAI, or Google AI platforms.
- PMP, Agile, Product Management, or AI-related certifications.
Responsibilities
- Develop and maintain MOR’s AI transformation roadmap.
- Identify high-impact opportunities for AI and automation across the organization.
- Prioritize initiatives based on business value, feasibility, ROI, and implementation effort.
- Partner with executive leadership to align AI initiatives with company objectives.
- Analyze and improve workflows across Merchandising, Inventory Management, Purchasing & Supply Chain, Retail Operations, E-Commerce, Customer Service, Marketing, and Finance & Reporting.
- Identify repetitive, manual, and decision-intensive processes that can be improved through AI.
- Evaluate, prioritize, and lead implementation of business-focused AI solutions, such as Merchandise Intelligence Agent, Inventory Intelligence Agent, Purchasing Intelligence Agent, and Executive Reporting Agent.
- Partner with IT teams, vendors, and business stakeholders to integrate AI capabilities into legacy ERP, In-store Sales App, Shopify E-Commerce Platform, Power BI, CRM Systems, Customer Service Platforms, and Marketing Systems.
- Ensure AI solutions are scalable, maintainable, secure, and aligned with company architecture standards.
- Establish AI best practices and governance standards.
- Ensure compliance with security, privacy, and data governance requirements.
- Evaluate AI vendors, platforms, and technology partners.
- Promote AI literacy and adoption across departments.
- Provide training and change management support.
- Manage AI projects from concept through deployment.
- Define requirements, timelines, success metrics, and stakeholder expectations.
- Coordinate internal resources and external vendors.
- Track project performance and business outcomes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
