AI Solutions Program Manager

American Addiction Centers • Charlotte, NC

2d • $59 - $89 • Remote

About The Position

As our customers are increasingly looking to AI through existing vendors and 3rd parties, having a program manager to manage and partner in the AI space to ensure we are maximizing our existing investments and where we need to look outside our platforms that reliable long-term partners are being evaluated and selected. This role leads the technology and AI strategy for ERP and WFM in partnership with our customers and the Enterprise AI team and governance. It oversees the identification, rationalization, value proposition, testing, and implementation of AI-driven initiatives that support organizational priorities. The role also evaluates and facilitates adoption of AI technologies within our core platforms as well as outside (e.g. Workday AI vs. AWS partnerships, etc.) and facilitates collaboration between analysts, solution architects, operational leaders, and vendor partners.

Requirements

• Bachelor's degree required in related field
• Experience with Microsoft Office suite of tools is required.
• Proven track record of achieving goals timely and collaboratively.

Nice To Haves

• Master's degree preferred.
• Consulting and/or project management experience preferred.
• 5 years of related experience preferred.

Responsibilities

• Lead the technology and AI strategy for ERP and WFM in partnership with our customers and the Enterprise AI team and governance.
• Oversee the identification, rationalization, value proposition, testing, and implementation of AI-driven initiatives that support organizational priorities.
• Evaluate and facilitate adoption of AI technologies within our core platforms as well as outside (e.g. Workday AI vs. AWS partnerships, etc.)
• Facilitate collaboration between analysts, solution architects, operational leaders, and vendor partners.
• Coordinates with and maintains continuous oversight of all administrative activities in support of program.
• Ensures that operations and employees are in compliance with regulatory and/or accreditation agency standards, policies.
• Develops dashboards, action plans and other tools in order to continuously monitor key performance indicators, including but not limited to: referrals, volume, cost of care, access, quality and safety, appropriateness of care/service, fundraising, research participation.
• Participates with the team to assess, plan, and implement changes as required to achieve goals.
• Lead, manage and track improvement initiatives and program-related projects
• Serve as primary point of contact for the program for internal and external stakeholders
• Develop and maintain highly effective professional relationships with referring providers, program leader colleagues from other systems
• Organizes and coordinates all assigned functions to provide for a smooth cost-efficient operation.

Benefits

• Comprehensive suite of Total Rewards: benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level