AI Solutions Engineer, People & Culture

Zscaler • Santa Clara, CA

1d • $117,250 - $167,500 • Hybrid

About The Position

We are looking for an AI Solutions Engineer, People & Culture to join our team. This is a hybrid role (in office Tuesday-Thursday) in our Santa Clara, CA HQ or Bellevue, WA office, reporting to the AI Transformation Director in the Global People & Culture Organization. Human Resources is being transformed around Human + AI optimization, and you will be the driving force behind this transformation. Part builder, part co-builder, and part teacher, you will spearhead our transition to an AI-native HR function by encoding the judgment of our best practitioners into safe, governed agents that seamlessly integrate with human ingenuity to unlock unprecedented outcomes.

Requirements

• Demonstrated hands-on experience building AI agents, automations, or tools that changed how real work gets done
• Technical fluency sufficient to design agents architecture and instructions, work with MCPs and governance systems, and evaluate outputs at the system level without needing engineering handholding.
• Track record of taking solutions from problem identification through real adoption while simultaneously upskilling others through training, enablement, or sustained co-working
• Highly autonomous, self-directed, and comfortable operating as a senior individual contributor in a domain being invented in real time

Nice To Haves

• Sit at the rare intersection of engineering depth and HR practice, ensuring we avoid both technically correct agents that the field ignores and HR prototypes that do not scale
• Possess a deep understanding of how to balance cutting-edge agent building with the practical realities, risks, and sensitivities of HR operations
• Drawn to early-stage, high-impact opportunities and eager to be a primary author of the playbook for AI-native HR

Responsibilities

• Design, deploy, and continuously improve the most impactful and high-risk agents using Gemini agent builder, Claude, Codex, and MCP integrations, owning the full maturity path from initial prototype to a hardened, governed product
• Pair deeply with subject matter experts—from compensation analysts to recruiters—to build domain-specific agents, transferring your technical craft so they can independently maintain and evolve their own tools
• Redesign workflows from the inside out to ensure we solve fundamental process issues rather than simply automating a broken system
• Operate what you ship as a true product owner by monitoring adoption, diagnosing failures, and guiding stakeholders to turn skeptics into sponsors
• Partner closely with the AI Center of Excellence and Forward Deployed Engineering team to solve the hardest technical integration challenges on shared rails, as well as co-create mature governance standards

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed